Sofitel Auckland Viaduct Harbour, Auckland, New Zealand
REF42365Z
Luxury & Lifestyle
Company Description Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre.
The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail to the elaborate flourishes that enchant and delight guests. As proud "Ambassadors" of l'Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests.
We are looking for ambassadors for Sofitel Auckland Viaduct Harbour as a Part Time Room Attendant. The ambassador should have an eye for detail, a passion for creating magnifique luxury experiences for our guests, and developing a wonderful team.
Job Description Our Ambassador will be:
Energetic and will carry out allocated cleaning duties, achieving established standards of cleanliness and presentation to meet guest's expectations in regard to the cleanliness of the room areas, non-room areas, public areas, and standards for back of house areas.Clean and service allocated rooms to Sofitel reference standards.Clean all back of house areas. May clean kitchen area as required.Clean and maintain locker rooms, staff and public washrooms/toilets.May clean all public areas as required.Carry out programmed/regular cleaning duties as allocated.Ensure all department equipment is maintained to a high standard.Assist with regular equipment stocktaking.Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturer's instructions.Assist guests with any requests for information or service they require. Refer any requests out of your authority to your supervisor.Assist in providing our guests with turn down service.Clean balconies, balcony furniture, and railings.Responsible for de-scaling shower heads, bleaching grouting in bathrooms and toilets, and general upkeep of bedrooms.Deep cleaning in the rooms, mini bars, air-conditioning, cabinets.Help Room Attendants when necessary (extra beds, bed boards, make beds).Qualifications Good level of physical fitness. This role has physical demands of lifting and carrying and being on your feet.Have an understanding of the needs and expectations of luxury guests.Have a high attention to detail.Organizes time and work efficiently.Additional Information Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation WorldwideComplimentary Meals on shiftAccor's Parental Leave Scheme - up to 10 weeksAccess to our Employee Assistance Program
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