Key Responsibilities: Store Operations: Manage day-to-day store operations, including opening and closing procedures, ensuring cleanliness, and maintaining optimal levels of inventory. Team Management: Recruit, train, and supervise store staff, providing guidance, support, and feedback. Ensure the team delivers excellent customer service. Financial Management: Oversee budgeting, financial reporting, and cost control. Optimize revenue and profitability while managing expenses effectively. Customer Service: Maintain high customer satisfaction by ensuring service quality, resolving customer concerns, and creating a welcoming environment. Inventory Control: Monitor inventory levels, order supplies, and implement effective inventory management procedures to reduce waste and maximize profitability. Quality Assurance: Uphold food safety standards, cleanliness, and overall store presentation. Ensure compliance with health and safety regulations. Sales and Marketing: Develop and implement sales and marketing strategies to attract and retain customers. Track sales trends and identify opportunities for growth. Reporting: Prepare and submit regular reports to senior management on store performance, including sales, financials, and customer feedback. Problem Solving: Address any operational or employee-related issues promptly and effectively. Job Location: Queenstown Number of positions: 1 Type: Permanent, Full time Days required: Rotating roster, including weekends, flexible working hours between 8 AM to 10 PM Hours per week: 35 hours per week Hourly Pay: $29.66 – $31 per hour To Apply: You must be either a New Zealand Citizen / Resident or on a valid visa and able to work full-time. The applicants for this position should have either three years' relevant experience or a level 4 relevant qualification Thanks for reading! If you think you're a good fit, we'd love to hear from you! Please send your CV