Description :
We at Rich Brothers Limited T/a Dominos are on the lookout for a motivated and committed Retail Manager to join our team in our Restaurant in Rotorua . You will be responsible for the Restaurant operation & will provide excellent customer service. We guarantee a minimum of 30 hours per week with a pay rate between $31.00 - $32.00 p/h.
You will be required to work as per the roster, you need to be available on weekends and public holidays. You need to be available to work in Floating and split shifts.
Your Key Responsibilities –
Ensure the smooth running of the Restaurant by keeping staffing up to date.
Monitor the inventory levels through the ordering of stock, daily and spot inventory checks, assuring correct receiving and stocking are made by the Assistant Manager.
Ensure regular stock-take/inventory and ensure that products received correspond to orders.
Conduct quality checks of products.
Observe and ensure the overall appearance and cleanliness of the Restaurant.
Direct and organise training programs to keep Restaurant staff informed and knowledgeable of Restaurant products.
Ensure staff is trained in proper customer relations skills and sales techniques in an effort to maintain a high quality of service to the public.
Be competent in cash handling and aid in preparing daily sales reports, deposit preparation, and change orders.
Responsible for cash security; prepared daily bank deposits and matched cash with daily sales summary.
Perform all other related duties and responsibilities as apparent or as assigned.
Listen to client feedback/complaints and ensure they are actioned accordingly.
Identify current and future requirements of customers.
Identify and implement methods of improvement and bring about promotional ideas to increase sales.
Monitor actions of staff and customers to ensure that health and safety standards are obeyed.
Ensure prompt, friendly service according to company guidelines.
Ensure compliance of all Restaurant operations to all applicable laws and regulations.
Skills and Experience required:
Must have 2-3 Years work relevant experience.
A Diploma or bachelor's degree will substitute the requirement of relevant work experience.
Need to be a mature person who can handle responsibilities during shifts for the Restaurant and staff independently.
Previous customer service experience is preferred but not essential as detailed training will be provided to the selected candidate.
Ability to work in a Multicultural Environment.
Possess motivational and leadership skills.
Team player and ability to work competently under pressure.
Must be able to work across any shifts including evenings, weekends, and public holidays.
Must be a fit, quick thinker, reliable, trustworthy, and self-motivated.
Able to lift weights up to 25kg.
Must be able to pass random drug test.
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