Retail Customer Service Assistant

Details of the offer

Are you an avid reader that loves interacting with customers and thrives in a fast-paced working environment?
Then Paper Plus Coastlands are looking for long-term team members to join our busy team.
This is either a Full-Time (40 hours p/w over 5 days) or Part-Time role (Minimum of 32 hours p/w over 4 days).
With a strong focus on customer service, you must have real enthusiasm and strong experience working with books, stationery, and NZ Post Services, preferably having worked in a similar retail environment in the past.The shift hours for the role could be between:8:30am - 5:30pm Monday to Wednesday & Friday to Saturday8:30am - 7pm on Thursday9:30am - 5:30pm on SundaysYour responsibilities will include and are not limited to:Primary role focus - New Zealand post - International & Domestic counter salesOnline order processing and fulfillmentMerchandising, monitoring stock levels, ticketing, and putting up and taking down of shop floor POS displaysTaking and following up on customer and supplier ordersKeeping the store clean, tidy, and well-stocked at all timesMicrosoft Office skills a necessity to be able to efficiently work with email, documents, spreadsheets, and on the internetYou will need the following qualities and experience:Excellent customer service and communication skillsVery energetic and goal-orientatedEye for detail and love of accuracyStrong team playerContribute to continuous improvement and development of the businessQuick thinking, excellent at multi-tasking, and good problem solverGreat at using your own initiative, taking accountability, and seeing tasks to completion while working in a fast-paced high-pressure environmentAvid reader and passionate about books to be able to actively promote books to our strong customer baseAbility to sell and promote the main product lines of books, magazines, cards, and toys with priority on the New Zealand Post and stationery departments with a strong emphasis on your experienceClean driver's license beneficial should deliveries be requiredThe store is amongst the top-performing stores in the Paper Plus group and the top store in the Wellington region.
If you are hardworking, love being in a team environment, pride yourself on a strong work ethic, and superb customer service skills, books, and stationery, then this is the place for you.If you think you tick these boxes, please include a current CV with your application and an up-to-date contact number and email address.Apply online for this role or contact Jason for more information.
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Nominal Salary: To be agreed

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