Retail Assistants (Retail & Consumer Products)Full timeTe Puia is situated within the historic Te Whakarewarewa Geothermal Valley, spanning 70 hectares in Rotorua. Home to the iconic Pohutu geyser, bubbling mud pools, hot springs, and silica formations, Te Puia is full of natural wonders. Manuhiri (visitors) can also explore the native Kiwi bird and the prestigious national schools of wood carving, weaving and stone and bone carving. For over 100 years, we have been sharing these taonga (treasures) with manuhiri, continuing this legacy with pride today.As an industry tuakana and an iwi-owned business governed by the NZ Maori Arts and Crafts Vesting Act 2020, Te Puia | NZMACI stands as a leader in uplifting Maori culture. Through generations, we have continued to uphold our core values of manaakitanga and kaitiakitanga, ensuring that manuhiri experience the richness of our culture in an evolving tourism landscape.Mo te tunga | About the role:As a Retail Assistant at Te Puia, you will deliver an outstanding visitor experience through professional selling techniques and excellent customer service. You'll assist manuhiri (visitors) in selecting quality merchandise, including traditional Maori arts and crafts, and provide guidance on product use and care.The role involves maximising sales, maintaining well-presented displays, managing cash and inventory accurately, and ensuring a clean and organised store. By packing purchases neatly and handling payments efficiently, you'll contribute to a positive shopping experience. Your dedication will uphold Te Puia's values and enhance our cultural legacy.A full position description is available on request.Minimum Requirements:A friendly nature and the confidence to talk to different customers and build genuine and meaningful rapport.Cash handling and POS experience.The ability to work autonomously, but also within a team.Excellent organisational and communication skills.A positive attitude that emphasises and encapsulates the values of Te Puia.Full availability to work throughout the summer period, including weekends and public holidays.Nou te rourou | What's in it for you:Ongoing training and development opportunities.Comprehensive medical and life insurance cover.Enjoy a complimentary cooked lunch every Friday.Access to wellbeing initiatives, including an Employee Assistance Programme (EAP) and Wellbeing Allowance.An opportunity to contribute to Te Puia's cultural legacy while deepening your knowledge of Maori heritage.Additional benefits and rewards apply.Mepehea te tuku tono | How to apply:If you're excited about joining our team, apply online today with a covering letter explaining why you're the perfect fit, along with an up-to-date CV. Please only apply if you have the legal right to work in New Zealand. Preferred applicants will undergo pre-employment checks, including Ministry of Justice and drug testing.For more information about Te Puia, visit www.tepuia.com. Positions may remain open until suitable candidates are found.Join us at Te Puia and be a part of the legacy!
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