Auckland War Memorial Museum: Connecting through sharing stories of people, lands and seasAuckland Museum is a much-loved culture and heritage organisation at the heart of Auckland's identity, committed to outstanding management of its world-class collections, developing and sharing engaging content through its galleries, exhibition, events, educational programmes and the permanent and volunteer staff who tell the Museum's stories. We are Auckland's home of commemoration as well as the country's oldest research institution and a major tourist destination.Job DescriptionMo te turanga| About the roleAn exciting opportunity exists for friendly and highly motivated Retail Assistant to join our Hokohoko Museum Store team. We are looking for an experienced Retail Assistant who is committed to working within a team and on occasion when required can work autonomously in our main store and Exhibition Store.The role is as varied as the working environment and will require enthusiasm, warmth, flexibility and the ability to confidently handle situations that may arise. Led by the Retail Manager, you will work within the Retail Team to champion our goals of becoming the preferred cultural retail shopping experience in Tamaki Makaurau.You will play a key role in supporting your fellow team members' mission to enhance customer experience through our role as storytellers and the connections we make with customers through the artists we support and the products we promote. You will work closely within our team to achieve sales targets and share in the day-to-day retail sales and operations both on-site and online.Applicants with sales and customer-facing experience would be preferred, especially those with cultural retail experience.This is a permanent full-time position, rostered Sunday to Thursday, 40 hours per week.Desired Skills and ExperienceA passion for Maori and New Zealand arts, crafts, culture and history.A minimum of 4 full years' experience in achieving high performance in a retail sales environment, preferably one that includes online sales.A confident and engaging manner with the ability to work with a diverse client, customer, team and supplier base.Ability to demonstrate proactive awareness and engagement with a wide range of cultures and associated protocol and traditions within Auckland, with particular reference to the Maori Dimension (He Korahi Maori) and Pacific Dimension (Teu le Va).A positive attitude and desire to enhance Auckland Museum's reputation for excellence.Exceptional problem-solving skills with a continuous improvement approach to your work with a high level of attention to detail, organisational skills and awareness of visual merchandising techniques.Exceptional communication skills and the ability to work in a way consistent with Museum values, building a cohesive and productive team.Competency in Microsoft Suite and POS systems.Energetic with a desire to work in a fast-paced and lively organisation, with a willingness to further develop your personal skills and stretch your capability.Application Closing Date: Sunday, 15 December 2024. Please note, we may commence interviews prior to the closing date.You must be eligible to work in NZ to apply for this position. Click here to view the position description, or if you are viewing from within Seek please select the 'apply' button above to access the full position description via the job listing on the Museum careers page.Auckland Museum offers a rich and fulfilling work life where we embrace diversity and nurture our bicultural capability as demonstrated in our Teu le Va and He Korahi Maori strategies. We also offer a range of great benefits including an award-winning wellbeing programme.This is a great opportunity for someone looking to be part of a fabulous New Zealand organisation committed to telling our national and Auckland stories and reflecting our unique place in the South Pacific.
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