Posted: 14/10/2024 Closing Date: 27/10/2024 Job Type: Casual Location: Auckland Job Category: Retail & Consumer Products Tamaki Paenga Hira: Tui tui hono tangata, whenua me te moana. Auckland War Memorial Museum: Connecting through sharing stories of people, lands and seas Auckland Museum is a much-loved culture and heritage organisation at the heart of Auckland's identity, committed to outstanding management of its world-class collections, developing and sharing engaging content through its galleries, exhibition, events, educational programmes and the permanent and volunteer staff who tell the Museum's stories. Job Description We are looking to fill a number of roles, including ongoing casual Retail Assistants and Summer Season Casual Retail Assistant positions. We require staff who are available to support our 364-day-a-year, 7-day-a-week operation. Within the role, enthusiasm, warmth and flexibility are a must, as is the ability to confidently handle situations that may arise. Led by the Retail Manager, you will work within the Retail Team to champion our goals of becoming the preferred cultural retail shopping experience in Tamaki Makaurau. You will play a key role in supporting your fellow team members' mission to enhance customer experience through our role as storytellers and the connections we make with customers through the artists we support and the products we promote. You will work closely within our team to achieve sales targets and share in the day-to-day retail sales and store operations. Availability to provide support during the Christmas holiday period is essential. When providing your cover letter, please outline your availability between the months of November and January (including over the New Year's period). Summer Casual team members can expect to receive a varied number of hours week by week, adapting to the needs of the business. Desired Skills and Experience We are looking for people who have: A passion for Maori and New Zealand arts, crafts, culture, and history. A minimum of two full years' experience in achieving high performance in a retail sales environment, preferably one that includes face-to-face customer service experience. A confident and engaging manner with the ability to work with a diverse client, customer, team, and supplier base. Ability to demonstrate proactive awareness and engagement with a wide range of cultures and associated protocol and traditions within Auckland, with reference to the Maori Dimension (He Korahi Maori) and Pacific Dimension (Teu le Va). A positive attitude and desire to enhance Auckland Museum's reputation for excellence. Exceptional problem-solving skills with a continuous improvement approach to your work, with a high level of attention to detail, organisational skills, and awareness of visual merchandising techniques. Exceptional communication skills and the ability to work in a way consistent with Museum values, building a cohesive and productive team. Computer literacy including POS, EFTPOS, social media familiarity, and the ability to further knowledge in these areas. Application closing date: Sunday 27 October 2024. We are reviewing applications as they are received, so apply today! You must be currently residing in and eligible to work in New Zealand to apply for this position. Auckland Museum offers a rich and fulfilling work life where we embrace diversity and nurture our bicultural capability as demonstrated in our Teu le Va and He Korahi Maori strategies. This is a great opportunity for someone looking to be part of a fabulous New Zealand organisation committed to telling our national and Auckland stories, reflecting our unique place in the South Pacific. He Oranga Tangata ka ao Enriching lives: Inspiring discoveries #J-18808-Ljbffr