Retail Assistant / Florist

Job Summary

The Retail Florist will be responsible for assisting customers, managing inventory, and maintaining the overall presentation of our retail space.

A Retail Assistant should have an appreciation for floral arrangements and an understanding of various flowers, plants, and design techniques, and be able to create simple bouquets and arrangements.

Key Responsibilities:

Provide excellent customer service by greeting, assisting, and actively listening to customer needs, offering expert advice, and ensuring customer satisfaction.

Process transactions accurately using the POS system and handle cash and credit card payments.

Create simple floral arrangements based on customer preferences and requests, while ensuring quality and design aesthetics.

Knowledge of different flowers, plants, and foliage, including their seasonal availability, care requirements, and suitability for different arrangements.

Maintain cleanliness and organization of the retail space, including arranging displays and ensuring all products are properly labeled and priced.

Manage inventory levels by monitoring stock levels, liaising with the Purchasing Department for the ordering of supplies as needed, and ensuring the freshness of floral products.

Collaborate with team members to execute promotional events and other retail initiatives to drive sales and enhance customer engagement.

Adhere to all health and safety regulations, including proper handling and disposal of floral materials and use of protective equipment.

Requirements:

Excellent interpersonal and communication skills, with the ability to engage with customers in a friendly and professional manner.

Previous experience working as a florist in a retail environment preferred.

Team player with a positive mindset.

Ability to work in a fast-paced environment and multi-task effectively.

Experience in handling POS systems and sales transactions.

Required to work weekends, holidays, and extended hours during peak seasons.

Interested applicants are invited to forward a comprehensive resume stating experience, qualifications, current & expected salary to ****** .

We thank all applicants for their interest; however, we regret that only shortlisted candidates will be notified.

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