Locations:18 Willis Street, Wellington 6011, New ZealandPosition: Restaurant ManagerSalary Range: NZD 32.00 - NZD 36.00 per hourGuaranteed Hours: Minimum of 30 hours per weekJob Description:Satayme Wellington Limited is seeking a highly skilled and experienced Restaurant Manager to lead the operations at our restaurants. The successful candidate will take full responsibility for managing day-to-day activities, ensuring excellent customer service, and achieving operational efficiency.Key Tasks and Responsibilities:Operational Management:Supervise and manage all restaurant operations, ensuring smooth daily workflow.Develop and enforce operating policies and procedures to maintain service quality.Recruit, train, supervise, and evaluate restaurant staff.Foster a positive team environment and ensure staff performance aligns with company standards.Customer Service:Maintain a customer-first approach by ensuring a high standard of service delivery.Address customer complaints, inquiries, and feedback professionally and promptly.Manage budgets, control costs, and track financial performance to ensure profitability.Prepare and analyze sales reports, implementing strategies for improvement where needed.Compliance and Safety:Ensure compliance with food safety and health regulations at all times.Promote a safe and hygienic work environment for staff and customers.Inventory and Supplier Relations:Oversee inventory management, ordering, and supplier relationships to ensure consistent supply of quality products.Strategic Planning and Marketing:Develop promotional activities to attract and retain customers.Analyze market trends to adapt and enhance restaurant operations.Education: Diploma or Bachelor's Degree in Management, Hospitality, or a related field.Experience: A minimum of 3 years in management or leadership.Skills:Strong leadership and team management capabilities.Priority is given to candidates with knowledge of Vietnamese cuisine.Proven ability to deliver exceptional customer service.Excellent problem-solving and decision-making skills.Knowledge of budgeting, inventory management, and health & safety regulations.Why Join Satayme Wellington Limited?We are a reputable restaurant chain committed to providing quality food and an exceptional dining experience. This is an opportunity to work in a dynamic environment where your skills and leadership will make a significant impact.Application Process:If you meet the above criteria, please submit your CV and cover letter detailing your qualifications and experience to ******.
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