Restaurant Manager
Working for Hilton
Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.
Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.
Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all!
What will I be doing?
As an Outlets Manager you will be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will perform the following tasks to the highest standards:
Manage Food & Beverage service operations
Maintain exceptional levels of customer service
Recruit, manage, train and develop the Restaurant Team
Manage guest queries in a timely and efficient manner
Work within budgeted guidelines in relation to Food costs and Payroll
Drive sales to maximize budgeted revenue
Assist to develop menus
Be accountable for monthly stock takes
Incentivise Team Members to maximize sales and revenue
Set departmental targets and objectives, work schedules, budgets, and policies and procedures
Evaluate guest satisfaction levels with a focus on continuous improvement
What are we looking for?
In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
A la carte Restaurant Management experience
Knowledge in wines and cocktails
Ability to meet financial targets
Ability to comply with specific brand standards
Ability to work under pressure
Excellent grooming standards
Passion in the development of Team Members
Flexibility to respond to a range of different work situations
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