New Opening !! The Bunker is a sports bar crossed with a golf simulator in Mangawhai. Forget the traffic and parking of Auckland and come live in this seaside town where you are minutes from the surf and have a whole lot of International golf courses. You also have Augusta National right in the bar if you're a golf lover. Looking for a Leader of the team, please apply whether you are a long-term Pro or wanting to step up to the next level as there is training on the job.
Position Title
Restaurant Manager
Objective of Position
To ensure the overall smooth and effective operation of the restaurant with a strong customer service orientation.
Report To
Directors, Hospitality consultant
Responsible For
Staff
Relationship With
Staff, customers, suppliers, and local authorities (ARLA, Police, RPH etc)
Duties and Responsibilities
Develop and maintain a professional and cooperative relationship with kitchen and liquor dispensing staff to ensure the overall business operates smoothly.
Execute the quality and standards of the Bar, Kitchen, and Golf Simulators to the standard The Bunker Directors Set.
Follow steps of service.
Help create and cost bar list.
Monthly & weekly cogs control.
Monthly & weekly wages control.
Look for opportunities to improve procedures and make improvements where appropriate.
Ensure the Site has a sufficient level of staffing and staff rosters are prepared in a timely manner.
Ensure staff are trained in the correct procedure for taking reservations.
Ensure Site staff can confidently describe wine list and menu items and can make recommendations when asked to do so.
Ensure staff are aware of specials, new wine lists and menu items, and out of stock food and wine.
Maintain a high level of morale and team cooperation.
Answer phones quickly and ensure staff do the same.
Follow up on customer complaints/comments quickly.
Ensure that all restaurant staff are aware of their obligations pursuant to the Sale and Supply of Alcohol Act 2012 and the company's liquor licence is not jeopardised as a direct consequence of their actions. This includes patron conduct and intoxication.
Complete restaurant seating plan for the following day.
Complete cash-up, noting any differences between actual and till total.
Complete shift summary with tips.
Ensure that all staff who answer customer queries regarding functions are aware of what the policies are.
Update systems for taking function bookings and ensure staff, food, and beverages are organised.
Confirm all group bookings.
Ensure the cleaner is carrying out his/her duties to the required standard and let him/her know if there is anything extra that needs to be done, or if anything is not being done to the agreed standard.
Ensure an adequate supply of all items needed by the site, including napkins, cutlery, glassware, docket books, menus, wine lists, printer and eftpos paper, staff uniforms, etc.
Ensure restaurant equipment is maintained to reduce the likelihood of breakdowns.
Participate as a constructive member of the management team with the view to maximising business sales volumes and profitability.
In consultation with the manager, chef, and staff prepare and introduce an ongoing calendar of cost-effective promotional initiatives, which are focused on maximising food sales volumes.
Manage staff in a fair and equitable manner, take appropriate disciplinary action when required and comply with best practice and establishment regulations.
Ensure office is left in a tidy state.
Complete such other general and clerical duties as the manager or nominee may require to assist with the smooth operation of the business.
Personal Attributes
Honest and reliable
Good communication skills
Leadership skills
Excellent customer service
Proactive
Good personal hygiene
Able to work alone as well as part of a team
Limit of Authority
Cost of goods orders to 28%, wages to 30% of total sales, expenses $100, hospitality of 3% of nightly sales and/or budget for marketing
Job Type: Full-time
Pay: From $35.00 per hour
Expected hours: 35 – 45 per week
Schedule:
8 hour shift
Experience:
Assistant manager or Duty manager: 2 years (Preferred)
Licence/Certification:
Managers certificate in the sale of Liquor (Required)
Expected Start Date: 30/08/2024
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