CURARE
Job description: Keeper (cleaner / Housekeeping)
CASUAL BASIS
About us:
Our house cleaning company aims to form a team with experienced and dependable staff members. We are looking for candidates with a track record of excellent service, a friendly approach, and strong work ethics. Our purpose? Cleaning and maintaining private residences to ensure they meet any housekeeping requirements and provide a comfortable space for their residents.
Our company serves a wide variety of locations and offers our clients several services, which means your workload will change from day to day. We work to the highest standards and are expected to tailor our services to each individual customer.
About the role:
Our keepers have a very important and key job in the company. You will play an essential role in the success of our company by ensuring all our customers are satisfied with the service provided. You will report to the Team Leader and Manager.
We are searching for a highly skilled, diligent residential keeper who takes pride in their work. The keeper will be responsible for cleaning and maintaining the household and its surroundings.
Responsibilities:
CLEANING
Cleaning properties, including regular services, pre-arrival set-up, and/or departure cleans.
Making beds and sorting out dirty linen to be sent to the laundry and/or dry cleaners.
Replacing dirty linens and towels.
Restocking owners' amenities such as toilet paper, face tissues, etc.
Removing rubbish and recycling.
Good knowledge of cleaning supplies and chemicals.
Ability to stand, kneel, and walk for extended periods of time.
Provide basic housekeeping duties, including vacuuming, dusting, mopping, cleaning windows, and scouring bathrooms.
Vacuuming and mopping all types of flooring.
Scrubbing and sanitizing bathrooms, toilets, showers, and sinks.
Scrubbing and sanitizing all kitchen fixtures and appliances.
Dusting ceilings, light fixtures, picture frames, tables, and chairs.
Spot cleaning doors and frames.
Tidying up rooms and performing interior window cleanings (spot cleaning).
CUSTOMER SERVICE & COMMUNICATION
Ability to maintain a positive attitude.
Polite disposition.
Respecting owners' privacy.
Respond to customer complaints or inquiries immediately and report any issues to the manager.
Notify homeowners and the manager of any accidents or problems while rendering service.
Responding to homeowners' inquiries and complaints in a professional manner.
Follows SOPs (Standard Operating Procedures) and management guidelines.
Take pride in a job well done.
HEALTH & SAFETY
Upholding the companies' confidentiality, security standards, and Health & Safety procedures.
Notifying the manager about broken appliances, old light bulbs, or damage.
Ability to understand verbal and written instructions.
Lift or move heavy objects, like mattresses or chairs.
Use hand-eye coordination and fine motor skills.
Monitoring cleaning supplies and ordering more as needed.
Reporting any necessary repairs or replacements.
Work as part of a team for larger homes but also able to work efficiently and independently with minimal supervision.
Soft Skills:
Attention to detail
Customer forward thinking
Teamwork and collaboration
Organizational skills and time management
Listening skills
Honesty and integrity
High energy levels
Job Types: Part-time, Seasonal
Pay: $26.00 – $29.75 per hour
Expected hours: 1 – 20 per week
Schedule:
Day shift
Monday to Friday
Public holidays
Rotating roster
Weekend availability
Ability to commute/relocate:
Queenstown, Otago: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Do you have a valid visa to work in New Zealand?
Licence/Certification:
Class 1 Driver Licence (Required)
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