The role Our Awatere facility in Hamilton is looking for a full-time Resident Services Coordinator to join their dedicated team. What you'll be doing: Delivering outstanding hospitality services for all care suite residents Bringing smiles to residents' faces on a daily basis with your kind, caring, and helpful nature Liaising with external leisure suppliers, instructors, and volunteers Coordinating the services and special facilities offered to residents and their families Offering current knowledge on all facility products, services, policies, and emergency procedures Engaging with residents to provide general assistance, as requested. What you'll bring: A passion for service delivery and the hospitality industry Experience in a front of house role The ability to provide an excellent customer service experience to our residents Energy, initiative, and a strong work ethic Strong communication skills (both written and verbal) An empathetic and passionate nature A team-first, can-do attitude Excellent computer skills, in particular, with the Microsoft suite Eligibility to work in NZ. Who we are Reimagining the Retirement and Aged Care Living experience in New Zealand. Why Work at Oceania At Oceania, our people are the driving force behind our purpose to reimagine retirement and aged care living in New Zealand. We recognise that an engaged and diverse workforce is central to delivering exceptional care and enriching the lives of our residents. We're the proud owner and operator of over 40 villages across New Zealand, providing independent living and aged care living to more than 4,000 residents. Our core activities include the development, construction, and operation of integrated retirement and aged care living residences to provide remarkable experiences that enable our residents to keep living the life they love and stay connected to what matters the most. At Oceania, we build homes and communities, not just villages. Our spaces are designed to enable our residents to live the way they always have, with value, purpose, and connection to the things that matter most. We're led by them, and it's this shared value to 'Believe in Better' that makes our approach different. What we offer This belief in better means we are committed to supporting you to learn and do better, and will provide you with: Competitive remuneration package and Birthday Leave A safe and healthy working environment with access to a free, confidential support service Opportunities for ongoing development and career progression Employee shares, at no cost, for permanent employees Access to a range of great staff discounts with our suppliers No matter your role within the Oceania team, we all share the same dedication to providing expert and personalised care for the people that once cared for us. We strive to do better every day. Apply now and become part of our journey. #J-18808-Ljbffr
