Front Office & Guest Services (Hospitality & Tourism)Customer Experience and Sales RepresentativeGreat hourly rate and uncapped commissionGood with sales and people? Passion for creating amazing customer experiences? We want you.We want a person with amazing customer service and relationship skills who is energetic and high performing in sales to join an internationally acclaimed rental car brand.You'll work with a range of clients, from high-end businesses to those on vacation, knowing exactly how to communicate with each.SIXT Rent a Car is a market-leading rental company that is at the forefront of mobility solutions with an exciting range of premium and luxury motor vehicles.In New Zealand we are owned by the Giltrap Group, a family-owned New Zealand business with a mission to deliver a world-leading customer experience.We love cars, and we care about our people. Across the Giltrap Group, we share a common vision to be the best at whatever we do. We believe this is done by working together, taking ownership to do the right thing, and going the extra mile every time.About the Role:We are looking for a motivated Customer Service professional to join our team based at Auckland Airport. Reporting to the Assistant Branch Manager, you will be trained to work independently and make decisions within clear guidelines while having a strong focus on auxiliary sales and delivering an outstanding experience for our customers.The role of Customer Experience and Sales Representative will:Create a positive customer experience by greeting and assisting our valued customersEngage with our clients and provide information on our city and on Aotearoa New ZealandComplete rental and return transactions efficiently and accuratelyAssist with branch administration and daily business dutiesSell premium rental options to our valued clientsEnsure overall customer satisfaction by following processes and resolving issues independentlyKey Experience and Attributes We Are Looking For:Great communication skills, a positive attitude, and a liking for dealing with peoplePrevious customer service and sales experienceAbility to work independently and be proactiveComputer and basic office skillsFlexibility of working hours (shift work, weekend work, and public holidays)What We Offer:Competitive base rate & uncapped monthly incentivesHealth & Wellness BenefitsA great team environmentBirthday leaveIf you have the skills and mindset, please apply by the closing date of 20 December 2024. We will review applications as they come in.Only applicants with the right to legally live and work in NZ are eligible to apply for this role.
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