Remote Web Chat Assistant

Genesis Energy is seeking a motivated and driven individual to join our team as a Remote Web Chat Assistant. This part-time position is located in Nelson, NZ, and is at the Associate Level. The ideal candidate will have at least 2 years of experience in a similar role and possess strong communication skills. Responsibilities:- Respond to customer inquiries via web chat in a timely and professional manner- Provide accurate information about Genesis Energy products and services- Assist customers with troubleshooting technical issues they may be experiencing- Collaborate with other team members to ensure customer satisfaction- Maintain a high level of customer service at all times Requirements:- Strong communication skills, both written and verbal- Ability to work independently and as part of a team- Strategic planning and leadership abilities- Detail-oriented and organized- Proficient in typing and computer skills- Experience in customer service or a related field is preferred Personality traits: motivated, drivenSoft skills: strategic planning, leadership Benefits:- Company equipment provided- Dental insurance- Free accommodation during work hours Working environment:At Genesis Energy, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion, and believe that a strong team is built on mutual respect and understanding. Deadline to apply: ******** Equal opportunity statement:Genesis Energy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.