Remote Support Officer

Job Description:Sysco, a leading technology company, is seeking a Remote Support Officer to join our team in Nelson, NZ. As a part-time Associate Level position, the Remote Support Officer will be responsible for providing technical support to remote users, troubleshooting issues, and ensuring a seamless user experience. The ideal candidate will have at least 2 years of experience in a similar role and possess a resourceful and driven personality. Responsibilities:1. Provide remote technical support to users experiencing technical issues2. Troubleshoot and resolve hardware and software problems3. Assist with software installations, updates, and configurations4. Document and track issues to ensure timely resolution5. Collaborate with internal teams to escalate complex issues as needed6. Maintain knowledge of current technology trends and best practices7. Foster transparency and open dialogue for effective communication at all levels8. Other duties as assigned Requirements:1. At least 2 years of experience in a technical support role2. Resourceful and driven personality traits3. Emotional intelligence and leadership skills4. Excellent communication and problem-solving abilities5. Ability to work independently and as part of a team6. Proficiency in troubleshooting hardware and software issues7. Experience with remote support tools and technologies8. Strong attention to detail and organizational skills Benefits:1. Employee discounts on Sysco products and services2. Profit sharing opportunities based on company performance3. Company-provided equipment for remote work Equal Opportunity Statement:Sysco is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any discriminatory factors. Deadline to apply: May 2, 2024 If you meet the requirements and are interested in joining Sysco as a Remote Support Officer, please submit your application by the deadline. We look forward to reviewing your qualifications.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.