Remote Client Support Specialist

Job Description:

Fisher & Paykel Healthcare is seeking a Remote Client Support Specialist to join our team in Nelson, NZ. This part-time position is ideal for individuals who are energetic, independent, and eager to kickstart their career in client support. As an Entry Level Remote Client Support Specialist, you will be responsible for providing excellent customer service to our clients remotely.

Responsibilities:- Handle inbound and outbound customer inquiries via phone, email, and chat- Troubleshoot technical issues and provide solutions to clients- Assist clients in navigating our products and services- Maintain accurate and detailed records of client interactions- Collaborate with other departments to ensure client satisfaction- Analyze client feedback and provide recommendations for improvement- Manage client projects and ensure timely completion- Adhere to company policies and procedures related to client support

Requirements:- Strong communication skills- Ability to work independently and prioritize tasks- Energetic and positive attitude- Strong analytical skills- Project management skills- Comfortable working remotely and using various communication tools- High school diploma or equivalent

Benefits:- Visa sponsorship for eligible candidates- Company transportation for work-related travel- Paid Time Off (PTO) for part-time employees

Working Environment:At Fisher & Paykel Healthcare, we provide a flexible work environment that adapts to change with speed and efficiency. Our team values collaboration, innovation, and commitment to excellence. As a Remote Client Support Specialist, you will have the opportunity to work in a dynamic and supportive environment where your skills and contributions are recognized and valued.

Deadline to Apply: April 22, 2024

Equal Opportunity Statement:Fisher & Paykel Healthcare is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.