Remote Client Relations Manager

Job Description: American Financial Group is seeking a Remote Client Relations Manager to join our team in Dunedin, Otago, NZ.
This part-time position is ideal for a candidate with 8 years of experience in client relations and a mid-to-senior level of seniority.
The ideal candidate will be energetic, adaptable, and possess strong problem-solving and planning skills.
Responsibilities: - Develop and maintain strong relationships with clients through regular communication and meetings - Understand client needs and provide tailored solutions to meet their requirements - Collaborate with internal teams to ensure client satisfaction and retention - Monitor client accounts and address any issues or concerns in a timely manner - Identify opportunities for upselling or cross-selling products and services to existing clients - Keep abreast of industry trends and developments to provide clients with relevant information and advice - Prepare reports and presentations for clients and senior management Requirements: - 8 years of experience in client relations or a related field - Strong communication and interpersonal skills - Proven track record of building and maintaining client relationships - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Bachelor's degree in business, finance, or a related field (preferred) Benefits: - Paid sick leave - Joining Bonus - Visa sponsorship Working Environment: Join a company that pioneers change and sets industry benchmarks.
Our team is dedicated to providing exceptional service to our clients and creating a positive work environment for all employees.
Deadline to apply: ******** Equal Opportunity Statement: American Financial Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status.
We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.