Reliever Pool Manager

Full Time Application Closes 07 Aug 2024 Auckland - South Auckland Human Resources Manager About Us: BestStart, a leading ECE company with over 265 centres nationwide, is passionate about making a difference in the lives of thousands of tamariki, and we're proud of what we do.
As our current Reliever Pool Manager sets off on an overseas adventure, we are excited to welcome a new Reliever Pool Manager to our dynamic team.
About the Role: Our casual Relievers are an important part of BestStart and provide cover to our centres as required.
In this role you will be responsible for maintaining an engaged pool of relieving staff to be available to centres across the Northern region.
Your responsibilities will include: Supporting Excellence: Collaborating with our Early Childhood Education centers to ensure they have the staffing they need to deliver exceptional service to our families.
Leading with Care: Actively managing our pool of casual employees through regular communication, availability checks, and handling employment requests and queries.
Building Relationships: Developing and nurturing strong relationships with key leaders across our business.
Driving Change: Leading and implementing projects that enhance the effectiveness of our regional reliever pool.
Safety First: Ensuring that your team of relievers meets the safety checking standards required by the Ministry of Education (MOE).
About You: Cultural alignment is paramount to us.
If you're a collaborative, passionate individual who isn't afraid to roll up their sleeves when the pressure's on, you could be our ideal candidate.
You should also have: Workforce Management Experience: Ideally in an agency environment.
Excellent Communication: Strong written and verbal communication skills.
Adaptability: A proven ability to manage high-volume workloads effectively and adapt to shifting priorities.
Team Player: An enthusiasm for teamwork, a track record of success, and flexibility in a fast-paced, dynamic environment.
Customer-Focused: Outstanding interpersonal skills and a customer-centric approach.
Dedication: A willingness to go the extra mile to make a difference.
Why Choose Us?