Relationship Manager

Relationship Manager About BOC Our vision is to be the best performing global industrial gases and engineering company where our people deliver innovative and sustainable solutions for our customers in a connected world Our team is at the heart of our success with the commitment and passion to excel in a dynamic environment Were known as experts in our field who hold the safety of people and sustainability of our communities as our top priorities We respond to change with integrity and innovation to ensure our customers get performance and reliability from our products and services And we achieve this through great people who take the lead About the role We are seeking a sales driven individual to join our team as a Relationship Manager Working out of the Head Office in Auckland you will be responsible for proactively managing and growing your portfolio In this phonebased role you will be identifying and increasing portfolio profitability through effective growth opportunities You ll also work collaboratively with the various internal teams to effectively manage customer relationships Other key responsibilities will include Provide resolution of customer account through collaboration with internal functions Utilise new offers and promotions to relevant customers Deliver technical support and solutions with outstanding customer experience Actively contribute and communicate local competitor and market trend insights with relevant areas Contribute to the overall performance of the Sales and Marketing function Comply with BOC Safety Policies and Procedures Our next Relationship Manager will have skills including Demonstrated exceptional customer service relationship building Strong written verbal communication skills Excellent time management skills High problemsolving abilities and conflict resolution Excellent attention to detail Our people have the opportunity to thrive and excel We provide a wide range of training programmes to enhance career development There is potential for overseas opportunities We also have a variety of employee appreciation programs to recognise individual and team efforts At BOC we respect a work life balance and thats why we have introduced initiatives such as generous parental leave flexible working arrangements and attractive superannuation benefits