We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.
Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it.
We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.
Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world-class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and GrandVision.
Every day, EssilorLuxottica's 180,000 employees in 150 countries work towards a common mission to help people see more and be more.
At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.
We are now looking for a passionate, commercially driven and engaging Regional Manager to join the Operations Leadership team.
Based in Christchurch, you will be responsible for 10-14 stores throughout the South Island area which will include a few of our regional locations.
Your focus will be leadership and coaching a high-performance team. You will achieve strong, positive sales results and profitability through strategic planning and execution, cost management and ongoing business development.
You will implement people strategies, drive strategic change, improve productivity, achieve operational objectives, and propel customer advocacy.
Your success will build from previous experiences as Regional Sales Manager (retail preferred) and authentic leadership, being a natural coach who motivates, guides, inspires and challenges your team to deliver exceptional customer experiences.
Outstanding communication and presentation skills are essential.
THE PERKS Tools of trade, car allowance and fuel card provided Earn monthly sales bonus $1,500 annual product allowance for use at OPSM, Sunglass Hut & Oakley In-Store discounts of up to 50% off Volunteer opportunities with our OneSight Foundation Be a part of a great culture of passionate people who work for each other This role also attracts a car allowance and tools of trade. Here, you will also have the opportunity to join our mission to help the world see by participating in our OneSight outreach program.
THE ROLE There is no doubt that a passion for retail, people and customer experience are absolute musts for anyone in this role. In addition, you will also be able to demonstrate the following:
Proven ability to lead, inspire and engage high performing teams that are geographically dispersed Cross-departmental thought and change leadership, ensuring strategic, customer and operational priorities are aligned with others and executed within your retail business Ability to be flexible and operate in a dynamic environment Assure day-to-day operations including customer experience, team member experience, store presentation and sales meet Brand expectations Commercially astute when it comes to managing P&L and meeting business metrics Maintain clear and effective communications between Support Centre and stores Enable and use feedback to influence priorities and drive change that enhances the customer experience and supports the team Growth and continuous improvement mindset Recruit, source & develop your team to be leaders in their own right Be a culture ambassador, sharing your passion for retail, customer experience and shared wins with your team In summary we need a leader who can get the job done, but also develop key relationships with peers and key stakeholders remotely.
REQUIRED SKILLS & EXPERIENCE Has demonstrated ability delivering consistent sales and profit results in a dynamic and ever-changing environment Able to quickly assess opportunities for sales improvement and growth across functions such marketing, VM, people and sales KPIs Strong experience in customer service (luxury & apparel experience highly valued) Experience leading and developing sales teams Previous experience in leading from afar with regional location stores will be well regarded If this sounds like you, click apply now so we can learn more about you and your fit in the team!
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