The RoleJoin our vibrant team at Lumino Smile Centre Hastings as a full-time Receptionist! Located in the heart of Hastings, our premium dental practice is committed to providing top-quality, comprehensive, and affordable dental care for the entire family.At Lumino Smile Centre, we pride ourselves on fostering a close-knit and dedicated team environment. We believe that everyone in our community deserves access to modern dentistry, enabling them to wear healthy, confident, and attractive smiles.As one of our valued Receptionists, you will be the welcoming face our patients encounter as they enter our practice and the reassuring voice they hear when they reach out to us. Your role will encompass a variety of tasks, including assisting patients with inquiries, scheduling and confirming appointments, processing payments, managing banking tasks, and handling other administrative duties as needed.In this dynamic and fast-paced role, each day brings new challenges and opportunities for growth. If you thrive in a collaborative team environment and are passionate about delivering exceptional customer service, we invite you to apply and become an integral part of our dedicated team at Lumino Smile Centre HastingsThe hours for this role are as follows:Monday - Thursday: am - pm Friday: am - pm hours per weekThe Location Lumino Smile Centre is located at 309 Southampton St West, St Leonards, Hastings. Central locationClose to all amenities Close to transport links To find out more about the practice please visit this link: Lumino Smile Centre HastingsResponsibilitiesWarmly greet patients both in person and over the phone, ensuring a professional and welcoming atmosphere.Provide prompt and courteous responses to patient emails and inquiries, demonstrating excellent communication skills.Efficiently process payments and book appointments, ensuring accuracy and attention to detail.Maintain organized and up-to-date patient records and filing systems, adhering to confidentiality guidelines.From time to time, there may be a need to perform clinical duties, such as the sterilization of instruments in the sterilization room.The PersonPrevious experience in a receptionist role or customer-facing position, showcasing a strong commitment to delivering exceptional service.Ideally, some prior experience within the dental industry, although not essential, would be advantageous.Demonstrated experience with file management and accurate data entry, ensuring meticulous attention to detail.Ability to thrive in a fast-paced environment, remaining calm under pressure while maintaining a positive attitude and professional demeanour.Benefits of Working for Lumino A large company that offers internal mobility Long service benefitsDiscounted Southern Cross health insurance. Discounts at a range of retailers through Boost Benefits The CompanyHere at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care. With over 120 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our clinicians.We ensure that our clinicians and clinical teams receive excellent training and development opportunities, as well as modern equipment and the technology to help them grow professionally.Does this sound like you? If so, apply today
