Location: Mosgiel Health Centre
Position Type: Part-time (Shared Role)
Hours:
Weekdays: 5 PM-9 PM
Schedule Rotation:
Week One: Thursday, Friday evenings, Sunday & the occasional rostered Saturday.
Week Two: Monday, Tuesday, Wednesday afternoon/evening shift.
Coverage of Public Holidays and the shared Role Leave.
Position Summary:
The front-line Receptionist is a crucial part of our Medical Centre's team, responsible for creating a welcoming atmosphere for patients and ensuring smooth operational flow during after-hours. This position requires excellent communication skills, a professional demeanor, and the ability to handle various administrative tasks efficiently and responsibly as most of this time you will be working on your own.
Key Responsibilities:
Greet patients and visitors warmly, ensuring a friendly and professional first impression.
Answer incoming calls, respond to inquiries, and direct calls as necessary.
Process patient check-ins and check-outs, including invoicing and payment collection.
Close, balance and secure banking.
Building closure and security.
Assist patients with forms and information regarding services offered at the centre.
Coordinate with medical staff to ensure patient needs are met promptly and efficiently.
Maintain a clean and organised reception area.
Qualifications:
Experience in a medical or customer service environment is preferred but not essential.
Proficiency in computer systems.
Strong verbal and written communication skills.
Ability to work independently and collaboratively as part of a team.
Excellent organisational skills and attention to detail.
Ability to remain calm and professional in high-pressure situations.
Schedule:
This role is shared between two individuals, to cover the specified shifts.
Competitive hourly wage.
Opportunity to gain experience in a medical setting.
Flexible scheduling in a supportive work environment.
To Apply:
Please submit your resume and a brief cover letter outlining your relevant experience to:
******.
We look forward to welcoming a dedicated individual to our team!
Applications Close: Friday 18th October 2024
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