Receptionist, Gastroenterology DepartmentWant to make a difference in our diverse community? Passionate about working with people and delivering excellent customer service? We are currently seeking an experienced Receptionist to join our friendly, multi-cultural, and hardworking team. As 'the face of the service,' we are looking for an exceptional administrative professional who is seeking a challenge in a new environment. Reporting to the Service Delivery Manager and working as part of a team, you will bring a flexible, customer-focused approach to your role, which will be responsible for:
All reception duties including meeting and greeting and telephoneUpdating patient arrivals and departures in the Patient Management SystemPreparing patient charts and packs (labels etc.) for all outpatient and procedure room attendancesProcessing all outpatient follow-ups and other tasks associated with patient contacts such as reminders, cancellations, and reschedulingTeam support – assisting team members to meet the objectives of the Service.This is a part-time position based at Middlemore Hospital, working 24 hours a week Monday to Wednesday, 8 hours per day, with negotiable hours of work.
You will have exceptional computer skills and personal qualities that enable you to work effectively in a complex and changing environment. Attention to detail is essential, as is the ability to set priorities and manage your time effectively. Ideally, you will have experience in a healthcare setting, and knowledge of medical terminology would be an advantage.
At least 2 years' experience in a service-based environment and administrative experiencePrevious experience working in a complex and changing environmentHighly effective communication skills, written and verbalProblem-solving skills using initiativeThe salary range is dependent on skills and experience and will be paid in line with the National Administration Collective Agreement. If you're a receptionist extraordinaire, we are waiting to hear from you!
At Counties Manukau Health, people and their lives matter to us. We are a values-based and inclusive organization committed to delivering the best health outcomes for our community. To help us achieve this, we need a workforce that reflects the population we serve. We strongly encourage applications from all backgrounds who share our values and have a passion to work in our community, and we would greatly value seeing applicants from our Maori and Pacific communities. We are also committed to our Disability Strategy, which focuses on people with disabilities; they are our patients, whanau, community, and staff - all carefully considered in our action plan. Together we will improve the accessibility needs for everyone who has a disability. Our values are Valuing Everyone- Whakawhanaungatanga, Kind –Manaakitanga, Together –Kotahitanga, Excellent- Rangatiratanga. If these are your values too, then join us today.
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