Company Description Here at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care.
With over 130 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our clinicians.
Job Description We are seeking a full-time friendly and organised Dental Receptionist to join our team in East Auckland, for a 6-month maternity cover position.
Monday - Friday (37 hours per week) The hours for this role are:
Monday: 9am-6pmTuesday: 9am - 7pmWednesday: 9am - 4pmThursday: 9am - 3pmFriday: 8am - 4pmAs the first point of contact for our dental practice, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience.
Greet patients warmly and assist them with check-in and check-out processesSchedule and manage patient appointments efficiently using our practice management softwareAnswer incoming calls, respond to inquiries, and provide accurate information to patientsMaintain accurate and up-to-date patient records and filesCoordinate with dental staff to ensure seamless operationsHandle administrative tasks, such as filing, data entry, and processing paymentsMaintain a professional and organized front desk environmentQualifications To be successful in this role, you will bring:
Previous receptionist experience is preferred, ideally within the medical industry.Excellent customer service and communication skillsProficiency in using computer software applications.Experience with file keeping and data entry.Ability to work in a fast-paced environment.Additional Information A large company that offers internal mobilityLong service benefitsDiscounted Southern Cross health insurance.Discounts at a range of retailers through Boost Benefits
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