The Role
Join our team at Dental One & Pearl Dental as a superstar Receptionist! If you're passionate about making a difference in patients' lives and thrive in a dynamic environment, this role is perfect for you.
As our Receptionist, you'll be the welcoming smile that greets our patients as they enter our doors and the helpful voice they hear when they call our practice.
Your day-to-day tasks will include assisting patients with inquiries, managing appointments, processing payments, handling banking tasks, and taking care of other administrative duties as needed.
Working across both of our practices located in the same building offers an exciting opportunity to interact with a diverse range of patients and healthcare professionals.
No two days will be the same in this fast-paced role, and you'll enjoy the challenge of adapting to new situations and providing outstanding customer service.
If you're a team player who thrives in a collaborative environment and has a passion for delivering exceptional patient care, we want to hear from you!
Responsibilities
Greet patients in person and over the phone in a friendly and professional manner
Respond to Patient emails and queries
Process payments and book appointments
Maintain accurate patient records and filing systems
The Person
Previous experience as a receptionist or in a customer-facing role
Excellent customer service and communication skills
Proficiency in using computer software applications
Experience with file keeping and data entry
Ability to work in a fast-paced environment
The Company
Here at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care.
With over 120 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our clinicians.
We ensure that our clinicians and clinical teams receive excellent training and development opportunities, as well as modern equipment and the technology to help them grow professionally.
Apply now to become a valued member of our team and embark on a rewarding career journey with Dental One & Pearl Dental.
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