At Arvida, we create communities with freedom to thrive .
We develop and operate communities that provide independent living and aged care services to older New Zealanders - with a resident-led approach. Each day, our interactions with our team and residents are guided by three values: Being There | In it Together | Look for a Way.
Job Description Mo te turanga | About the role
As part of our reception team, you will be the first point of contact for our residents, family, and business contacts. Your creativity and enthusiasm will support you in your day-to-day tasks, including:
Attending to reception duties including telephone calls, and assisting residents and visitors, in a warm, friendly, and professional manner
Sorting documents, mail & parcels and delivering items to appropriate individuals within the village
Booking hairdresser and beautician appointments
Maintaining/creating resident database profiles
Providing services pleasantly and courteously which is respectful of individual privacy, dignity, and personal property
Assisting with the day-to-day operations of the office
This is a casual role, working on an as-needed basis.
Qualifications To tatou kaitono pai | What you bring
Strength and competence in customer service and administration through experience in a similar role. Our ideal candidate will demonstrate:
Ability to interact & communicate with a variety of people
Ability to think on their feet and solve problems
Compassion and sensitivity
Ability to prioritise tasks and meet deadlines
Strong experience with Office 365 including Outlook, Teams, Word, Excel, and PowerPoint
Additional Information A competitive market rate
Mentorship with experienced managers
An engaging, positive, and supportive work culture
The opportunity to work with a dedicated and enthusiastic team
If you have a passion for working with older New Zealanders, enjoy being a part of a team that makes a difference, and seek purpose-led work, we'd love to hear from you!
Along with your CV, please submit a cover letter outlining what you'll bring to the role and your fit to Arvida.
#J-18808-Ljbffr