Rotorua Medical Group – Rotorua, North IslandRotorua Medical Group Limited is seeking an experienced and skilled Receptionist/Admin Support to join our team in Rotorua Central Bay of Plenty on a full-time basis. This pivotal role will be the first point of contact for patients, playing a crucial part in delivering exceptional customer service and ensuring the efficient running of our medical practice.What you'll be doingGreeting and welcoming patients in a friendly and professional mannerScheduling appointments and managing patient bookingsHandling patient inquiries and requests, both in person and over the phoneProcessing patient registrations and documentationProviding general administrative support to the practicePerforming banking tasks accurately and efficientlyMaintaining a tidy and organised reception areaAdhering to all relevant policies, procedures and regulatory requirementsWhat we're looking forExperience as a receptionist or in a similar customer service roleExcellent communication and interpersonal skills with the ability to interact with a diverse range of patientsStrong organisational and time management skills with the ability to multitask and prioritise effectivelyProficient in using computer systems and software including MS Office SuiteA friendly, professional and discreet manner with a commitment to maintaining patient confidentialityA genuine interest in the healthcare industry and a desire to contribute to the wellbeing of our patientsAbout usRotorua Medical Group Limited is a leading provider of comprehensive healthcare services in the Rotorua Central Bay of Plenty region. Our team of dedicated medical professionals and support staff are passionate about delivering the highest standard of patient care. We are committed to continuous improvement and innovation, ensuring that we stay at the forefront of the industry.If you are an experienced Receptionist/Admin Support or working in a similar customer service role and looking to join a dynamic and supportive team, we encourage you to apply now.Pre-Employment Checks:Applicants must meet the following pre-employment checks and keep them up to date as part of our governance policy:Child Protection ActProvide 2 recent referees
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