Rates Officer

Details of the offer

Te Kaunihera-a-rohe o Ngamotu - New Plymouth District Council is a local government organisation located in the heart of New Plymouth. Our vision is to be the Sustainable Lifestyle Capital, and our district boasts a spectacular natural beauty from Taranaki Maunga to the moana. In 2021, we were awarded the most liveable city (for a population between 75,000 and 150,000) by the International Awards for Liveable Communities. We work collaboratively with iwi, Government, not-for-profits and businesses to achieve outcomes that benefit our community.
Te aheinga - The opportunity
We are seeking a detail-oriented and proactive Rates Officer to join our Finance Team. This role will play a crucial part in the collection of rates ensuring compliance with council policies and legislative requirements. The Rates Team is responsible for maintaining the rating database and providing an excellent level of service to ratepayers and other internal and external stakeholders. This position offers a unique opportunity to contribute to the financial stability and growth of New Plymouth District.
Ensure that the recovery of outstanding debt is achieved in terms of current policy and practice
The accurate processing of rates and water rates in accordance with prevailing policies
Pro-actively contribute to the maintenance of the rating and water billing data and systems
Respond to customer enquiries in a timely manner
Liaise with solicitors regarding various matters including property settlements
Provide information to internal and external parties as required
Support the maintenance and creation of water and rates invoices
Ensure that adequate records are maintained regarding all credit control contacts and adjustments to charges
Work collaboratively within the business to contribute to the continuous improvement of processes in rating and water billing
Actively ensure that legislative requirements and Council policies and procedures are fulfilled
He aha ai a Taranaki? - Why Taranaki?
With the stunning Mt Taranaki as a backdrop and the warm iron sands along our coast, it is no wonder Taranaki is one of the best regions in New Zealand and the world. In Taranaki it's easy to achieve an enviable lifestyle without having to compromise your career.
Ou matou rourou - What we offer
At the New Plymouth District Council we aim to create and sustain a truly rewarding workplace environment for our staff including solid career pathways, learning and development opportunities as well as personal and professional development.
You can expect to start in this permanent, full-time role with us between $63,185 and $65,932.
If you think this sounds like you, then we would love to hear from you!
Applications close on Thursday, 12 December 2024.

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Nominal Salary: To be agreed

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