Ranger Visitor Centre - Morere Hot Springs (Fixed Term 2 Years) at Department of Conservation, Gisborne Does the twittering of birds and the rising steam from our hot springs seem invigorating to you? Do you love meeting people from all over the world? Does it bring you joy knowing that you'll be an integral part of what helps keep our beautiful hot springs running?
Te Oranga o te Ao Turoa | Our vision: Nature is thriving in Aotearoa
The Department of Conservation Te Papa Atawhai (DOC) serves to protect and restore nature spaces and species across Aotearoa. Tangata whenua are inextricably linked to the whenua and te taiao, and we desire a future where whanau, hapu and iwi can thrive in their role as rangatira and kaitiaki.
Te Papa Atawhai Department of Conservation's Morere Hot Springs team is looking for the next valuable member!
As Ranger Visitor Centre, you will join our front of house team as an all-rounder, playing a key role in ensuring our guests are safe and are provided with an exceptional experience. You will be responsible for opening and closing the facility, checking in and charging customers, and monitoring pool activities. Cleaning, gardening and pool daily maintenance will also be a part of your duties.
You will need to be available to work weekends. Hours will be from 10am to 6.30pm, sometimes with earlier/later starts/finishes.
Role Responsibilities:
Customer service: assisting and advising customers about the facility services and promotions, processing payments, balancing the till at end of shift.
Retail service: sales, monitoring stock levels, restocking and reordering, receiving deliveries.
Maintenance and cleaning: kiosk, pools, gardens, buildings, reporting maintenance issues to leadership, cleaning and maintaining towels and other linens for customers.
Ensuring compliance with health and safety regulations.
If you have some of the following, we are keen to hear from you:
A friendly and sincere attitude, capable of working independently and alongside a team.
Ability to follow instructions with a high level of attention to detail.
Great customer service, versatility, flexibility, ability to troubleshoot/problem solve, pride in your work, and a willing attitude.
Great time management and punctual work ethic.
A strong focus on safety is imperative; a current first aid certificate is ideal.
Experience in working with an EFTPOS point of sale or in a retail environment is a plus.
Mo te tima | About the team
The Regional Operations Group is responsible for delivering conservation work on the ground through our biodiversity, recreation/historic, community engagement and visitor centre teams. DOC places importance on developing a culture where everyone can participate, thrive, and grow. We're working towards being an organisation that is diverse, equitable and inclusive by default.
If you require any accommodations or adjustments throughout the recruitment process, please do let us know.
Apply online with a CV and cover letter that highlights your relevant skills, experience and motivation for joining Te Papa Atawhai. Please note, due to the high volume of applications, we are unable to accept direct or emailed applications and provide feedback to those not shortlisted.
The salary range for this position is $58,816.00- $66,578.00 pro-rata with the starting salary of the successful applicant being based on their relevant skills and experience.
Eligibility to work in New Zealand is mandatory – this includes holding a valid work visa that covers the whole period of employment.
Please note we are not engaging with recruitment agencies for this role.
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