Job Description - Quality Systems Manager, APAC Commercial Quality (2406203040W) Johnson & Johnson is currently seeking a Quality Systems Manager, APAC Commercial Quality to join our Commercial Quality team located in APAC. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at . Responsibilities Harmonize the Asia Pacific CQ Innovative Medicine Quality System in alignment with global strategy, execute associated systems and standards, and establish programs and initiatives to advance compliance. This includes creating the quality framework and related quality system elements such as Quality Metrics, E2E Document Management, Training Implementation, CAPA Review Board, Quality System Management Review, Internal Audits, and other key quality areas. Drive process excellence by leveraging digital technologies and data analytics to gain insights from Quality Systems, adding value to customer experience and supporting business and organizational growth. In addition, enhance customer experience through data-driven insights by transforming the complaints management process to uncover insights and perform trend analysis. Partner with CQ teams in local operating companies (LOCs) to identify and gather input on potential risks, confirm their impact, and support appropriate actions to ensure risks are effectively addressed. Qualifications Degree in Engineering/Science or associated relevant technical/Quality discipline. At least 6-10 years of Quality System-related experience in a regulated medical industry (Pharmaceuticals, Medical Devices). Broad-based technical knowledge and skills in business areas such as Quality Engineering, Quality Assurance, Quality Systems, Supplier Quality, Regulatory and Quality Compliance and Technology. Experience of the business environment outside of the quality organization (e.g., manufacturing, product/process development, customer service, etc.). Ability to communicate technical language into business language. A strong technical understanding of data analytics tools and technologies, ability to analyze complex data and interrelations to derive meaningful outcomes to support business needs. Proficiency in analytical tools, dashboards (such as Tableau or PowerBI) and experience in applying emerging digital technologies. Great leadership with strong collaboration among stakeholders and effective communication. Teambuilding and development capabilities. Good strategic thinking. Analytical and process-oriented mindset. Displays initiative and able to independently create and deliver. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #J-18808-Ljbffr
