Quality and Patient Safety Lead at Te Whatu Ora - Health New Zealand Waitemata, Auckland Are you passionate about quality and patient safety? Do you have experience working within a quality assurance or patient safety role in Healthcare or are you interested in gaining experience in this field? If this sounds like you, please contact us.The Corporate Quality and Risk Team is seeking a full time Quality and Patient Safety Lead to join the Team. You will assist in supporting a culture in which reporting and investigation of incidents, and proactive risk management is routine practice and is recognised by staff as a means of improving the quality of clinical care, reducing risks to patients and improving patient experience.You will work collaboratively with colleagues across a specific division to provide expert advice and support on all aspects of patient safety, with particular reference to adverse event and complaint investigation, risk management, report writing and facilitating lessons learned. The pace is busy and the work can often be complex so you must be proactive and flexible, able to prioritise your workload and deliver within the timeframes set.The successful candidate will have proven experience in influencing and communicating with a wide range of clinical and non-clinical teams at all levels and have proven change management and analytical skills. Key to your success will be your ability to build and maintain strong relationships, manage multiple tasks and apply critical thinking.You will have experience in a healthcare environment in:Quality assurance activities (adverse events, complaints and corrective actions)Quality measurement and using quality dashboardsHealth and Disability Sector Service Standards processesWorking with a multi-disciplinary teamA clinical background is preferred; however, Quality and Patient Safety Leads can have either a clinical or non-clinical background.If this sounds like you and you want to find out more about the position description, please contact Viv Srzich, Quality and Patient Safety Team Leader at ******: Te Whatu Ora - Health New Zealand Waitemata
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