Puke Ariki Library Customer Experiences Lead Job details Here's how the job details align with your profile. Job type Permanent Full-time Location Full job description Ko wai matou - Who are we Te Kaunihera-a-rohe o Ngamotu - New Plymouth District Council is a local government organisation located in the heart of New Plymouth. Our vision is to be the Sustainable Lifestyle Capital, and our district boasts a spectacular natural beauty from Taranaki Maunga to the moana. In 2021, we were awarded the most liveable city (for a population between 75,000 and 150,000) by the International Awards for Liveable Communities. We work collaboratively with iwi, Government, not-for-profits and businesses to achieve outcomes that benefit our community. Te aheinga - The opportunity Puke Ariki Libraries are part of the Cultural Experiences group at NPDC, under the General Manager Te Tiriti Partnerships, which includes the Libraries, Museum and Govett Brewster and Len Lye Gallery. Due to the retirement of the incumbent, we are looking for a Lead for the Puke Ariki Central Library who can contribute to the Library Leadership team, the strategic direction of library services and lead quality customer services across our libraries. This is an exciting opportunity to be a part of the new direction our libraries and the Cultural Experiences group will be taking over the next few years as we work collaboratively across our sector to deliver exceptional services to customers. We are looking for a strong people leader, with a vision for and expertise in Library customer services in Public Libraries, the importance of literacies for the community and experience in managing current challenges. Lead a large team of Librarians ensuring excellent internal communications, teamwork and a positive workplace culture Manage delivery of best practice library services and KPIs Provide an informed ambition for library services and contribute to library strategic direction and planning Lead the direction of services to adults, children and youth and all sectors of the community Be accountable for capital and operational budget management Ensure the team contribute to the development and delivery of appropriate programming and events across the libraries and collaborate with the Cultural Experiences Public Programs team Collaborate with colleagues across the Cultural Experience Group including the customer service teams in the Gallery and Museum Support the work of the Senior Te Ao Maori Librarian to ensure Matauranga Maori and Te Ao Maori concepts are applied across our Libraries Ensure Health, Safety and Wellbeing responsibilities are embedded in daily operations Minimum Requirements: Five plus years' experience leading a team in the Library and Information field, with a particular focus on customer services in Public Libraries Tertiary qualification in Library and Information Science or a relevant qualification Demonstrated experience leading a team and creating a positive team culture Experience, knowledge and expertise of services to adults, children and youth He aha ai a Taranaki? - Why Taranaki? With the stunning Mt Taranaki as a backdrop and the warm iron sands along our coast, it is no wonder Taranaki is one of the best regions in New Zealand and the world. In Taranaki it's easy to achieve an enviable lifestyle without having to compromise your career. Our regions' dynamic surf, multitude of parks and gardens, iconic walkways, major events calendar and mountain playground make this the place to live! Ou matou rourou - What we offer At the New Plymouth District Council we aim to create and sustain a truly rewarding workplace environment for our staff including solid career pathways, learning and development opportunities as well as personal and professional development. You can expect to start in this permanent, full-time role with us between $108,493 and $113,314. We have also put together an 'Our Peoples Package' that spans wellbeing, development, benefits, culture and recognition. If you think this sounds like you, then we would love to hear from you! Applications close on Sunday, 20th October 2024. #J-18808-Ljbffr