As a Production Support Developer, you will play a critical role within our Production Support Department. You will help to ensure all our live platforms are running smoothly without issues and are performing at their full capacity.
We are seeking a skilled .NET Application Support Developer to join our team. The ideal candidate will have a strong background in .NET, C#, SQL Server, VB, and RESTful APIs with a focus on supporting and maintaining existing applications.
Responsibilities:
Provide support and troubleshooting for .NET applications, resolving technical issues efficiently to ensure minimal downtime.
Collaborate with development teams to understand application architecture, functionality, and dependencies.
Debug and diagnose issues within .NET codebase, utilizing C# and VB expertise to identify root causes and implement effective solutions.
Perform database queries and optimizations using SQL to enhance application performance and resolve data-related issues.
Document support procedures, troubleshooting steps, and resolutions for future reference and knowledge sharing.
Participate in regular meetings with stakeholders to discuss application performance, enhancements, and upcoming changes.
Work closely with end-users to gather feedback, address concerns, and implement improvements to enhance user experience.
Stay up to date with the latest .NET technologies, best practices, and industry trends to continuously improve support processes and capabilities.
Minimum Requirements:
Bachelor's degree in Computer Science, Engineering, or related field.
Strong proficiency in .NET, C#, VB, and SQL scripting.
Prior experience in application support, troubleshooting, and debugging.
Excellent problem-solving skills and attention to detail.
Effective communication and interpersonal skills for collaborating with cross-functional teams and end-users.
Ability to work independently and prioritize tasks in a fast-paced environment.
Experience in RESTful APIs.
Certification in .NET development or relevant technologies is advantageous.
Preferred Skills and Attributes:
Understanding of ITIL practices for aligning support activities with industry standards.
Familiarity with web development technologies such as JavaScript and HTML.
Proficiency with development tools like Visual Studio.
Experience with monitoring tools such as Splunk, New Relic or Foglight.
Flexibility regarding work hours, including openness to starting earlier or finishing later than the regular workday.
What is in it for you?
Be part of a highly successful, rapidly growing global business that is leading the delivery of financial services and partners with some of the world's largest companies.
Remuneration and career advancement is based on individual contribution and business impact rather than tenure or seniority.
We provide significant financial rewards for high performing individuals.
Global career opportunities for our best employees at any of our offices in the UK, Canada, Czech Republic, Australia, New Zealand, or China.
If this role has caught your attention – apply now! Applications are due to close on Sunday 3rd November 2024.
Please note that we will begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.
For more information, please reach out to us!
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