Product Support CoordinatorBased in HighbrookMonday - Friday 8am - 4.30pmThis is a fantastic position for a recent business/commerce graduate, or a switched on customer service superstar with previous call centre experience.
This role is well suited if you are a natural problem solver who understands that the 'customer is always right', and a multi-tasker who is well composed in high-pressure situations.Ideal applicants:Background in call centre and customer service experienceRelevant tertiary qualification - diploma or degreeExcellent verbal, written and interpersonal communication skillsTechnical minded - Personal or professional demonstrated technical aptitude, problem solving and troubleshooting abilityComputer literate with excellent time management skillsResponsibilities:Resolve customer issues on products and services via phone calls, email inquiries, chats and social media platformsDisplay strong customer support skills and always maintain professional interactions with all levels of customersBe tech savvy - Good understanding of product specifications, capabilities, etc.Accuracy - Accurate and timely completion of tasks and/or projectsAttention to detail and efficiency - Thoroughly documents work in an organised and timely mannerTeamwork - Works collaboratively and professionally in a team environment with colleaguesApplicants must be confident in answering phone calls, correspondences via email, website chats, social media, etc.To apply, please email your CV and cover letter to ****** or contact 021 495 535 for more info.The recruitment agency that genuinely caresMartin Personnel is a popular recruitment agency for finding temporary and permanent employees because we are a values-led business that puts people first.If you are looking for work; whether that is lifting, sorting, or driving, check out our advertised roles or send us your CV.
If you are a business keen to hire some of the best employees in the manufacturing and logistics sectors, get in touch today.
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