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We are seeking an outgoing and assertive individual as our Product Sales Manager (PSM), who will be the primary conduit between the corporate merchant team and our customers. You will have the autonomy to manage, mentor, and develop a cross-functional sales team. You will own your brand/categories of business at store level to ensure all promotions, product training, and floor presentations are in place effectively, executing what needs to happen to drive sales today as well as for future growth.
Manage your sales floor to ensure a high energy, positive floor experience for staff and customersEffectively partner with the Platinum Services team to enhance the customer experience Team & Service ManagementReview sales productivity and individual sales team member's performance on a regular basisPeople Development
Provide effective team leadership through open communication, training, coaching and active encouragement of the sales team to meet or exceed location sales targetsLead, coach and train your team to ensure they are consistently growing in skills, confidence and effectiveness in their rolesPrepare and deliver performance appraisals providing relevant and specific feedbackParticipate in recruitment and selection of your Team Leaders and sales staff as requiredProduct Management
Be the primary communication link between product merchants and internal stakeholders; prepare and participate in the bi-monthly Brand / Product conference callsMaintain and enhance local brand relationships, while upholding confidentiality in sales and performance related informationParticipate in the development and execution of merchandise strategy including promotions, seasonal buys, etc.Ideal CandidateBachelor's Degree in Management, Business or equivalent2+ years' retail store experience; leadership experience with sales and luxury merchandise a plusStrong multi-dimensional leadership ability, enjoy working in a culturally diverse environmentAble to make sound decisions with relevant facts at hand, does not shy away from conflictWork independently and on weekends and outside of regular office hours, if requiredFluency in English and other languages as required by locationDFS is an equal opportunity employer. It is the Company's policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.
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