Opportunity HighlightsOpportunity to work across an innovative multi-agency Product, a first of its kind for the New Zealand Public Sector.Be a part of delivering value that secures NZ's border and protects our communities from harm.Flexible working + 3 extra Customs' service leave days.New Zealand Traveller DeclarationThe New Zealand Traveller Declaration (NZTD) is the digital declaration used to collect information from travellers coming to Aotearoa New Zealand via air and sea. It helps us identify and manage customs, immigration, biosecurity, and health risks to the border.The opportunity to evolve and enhance the NZTD product to positively impact travellers and Border Protection agencies involved in their journey is endless. Our vision is for a streamlined digital border that supports seamless travel by air and sea.About This RoleThis is a full-time permanent role based in Wellington Customhouse.Reporting To The NZTD Tower Manager You Will BeWorking with your team(s) to ensure the product is stable, resilient, robust, responsive, and available; and on-call during business hours for incident management on a rostered basis.Driving meaningful outcomes for the organisation by helping the team connect product execution and delivery to strategic business objectives and success measures.Partnering with the Product Manager, stakeholders and other agency NZTD product delivery teams to address opportunities that meet the needs of customers and users.Ensuring the team can predictably, iteratively, incrementally, and safely deliver new and enhanced product functionality that is valuable, feasible, usable, and viable.Empowering, enabling, and supporting your team(s) to continuously improve their competencies, product practices, technical practices, and product thinking.Working at CustomsWe aim to create a great place to work, where our people have a sense of belonging and the capability and desire to meet our future challenges. We are an organisation that is clear about our mission and this is underpinned by Te Pou Tokomanawa (the Foundations) and our Whanonga Pono (Values). Our work really matters to the safety and success of New Zealand.We care about well-being, personal growth, and job satisfaction, which is supported through:Offering on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles.Fostering an inclusive and supportive team environment with vibrant social and cultural groups.Supporting flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements.Providing discounted health insurance, and free on-site gyms (in some locations).Three days of service holidays, in addition to four weeks of annual leave.How To ApplyTo join Customs in any role you must be a New Zealand citizen or NZ permanent resident.This means:A New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last 5 years and resides in NZ at time of application; ORA New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years and resides in NZ at the time of application. You may have been absent from New Zealand for periods of six or more months within the past five years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA. You will be required to provide overseas police certificates for these periods spent outside of New Zealand.You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level. Due to the nature of Customs work, you must have a clear Police record. The successful applicant will also be required to pass a drug test as well as being subject to random, ongoing drug tests during their period of employment with Customs. (These requirements apply to all successful applicants for roles at Customs and Customs employees.)To apply, please submit a CV and application via our online process. Applications close at 11pm, Tuesday 3 December 2024.Please note Customs will be managing this recruitment independently in-house and will not be engaging with recruitment agencies at this stage.New Zealand Customs Service | Te Mana Arai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role. We also offer flexible working arrangements.
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