Product Management & Development (Information & Communication Technology)Full timePermanent, Wellington or AucklandWhat you'll doThrough collaboration with stakeholders and vendors, our Product Lead will drive continuous improvement of our products and deliver measurable value to meet the needs of our business.Based within our Digital Platforms and Applications Services Team, you'll work at the intersection of business and technology. You'll ensure that our digital applications are fully leveraged to support operational goals, enhance efficiency and improve the user experience.Key accountabilities include:Partnering with a range of stakeholders, including business users and operational teams to understand their needs, gather feedback and identify opportunitiesActing as key point of contact with third-party vendorsDefining and prioritising backlog items and addressing pain points in current processesCollaborating with teams to ensure robust training and confidence in using digital productsCollecting and analysing usage data to identify trends, inform decision-making and guide adjustmentsWhat you'll needYou'll be an experienced Product Lead who is used to being accountable for decisions regarding project operational objectives and providing sound, robust advice. Complementing this, you'll bring to the role:A strong background in maximising digital product use and valueDemonstrated skills in backlog management and prioritisationExperience in gathering and analysing feedback and data to inform product improvementsProven use of agile methodologies and digital tools such as JIRA or TrelloWhat you'll getCompetitive salary plus 4% KiwiSaver employer contributionExtensive support and developmentAccess to discounted travel, health insurance & holiday houses across NZ as part of the Staff Welfare TrustA strong Zero Harm policy to keep you safeOur people are everything. That's why KiwiRail is committed to an inclusive, flexible, and supportive workplace where everyone can feel valued, respected, and have equal opportunity to succeed. We encourage applications from people of all ages, genders, sexual orientation, personalities, ethnicities, abilities, and cultures.If life's a journey, KiwiRail is a great way of keeping your career moving through it.
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