Become Our Next Product Analyst – eCommerce Payment Solutions!Why We Need You:Worldline NZ (previously known as Paymark) has been rocking the payments scene since 1989, we are the OG of EFTPOS! We've powered nearly every Kiwi's coffee run, grocery haul, and online shopping spree. Now, we're on the lookout for a Product Analyst to join our crew and help us keep the cash flowing smoothly! If you've got a knack for numbers and a love for payments that borders on obsession, this might just be your dream job!What You'll Be Doing:Customer Whisperer: You'll be the friendly face our clients adore! Guiding them through onboarding and integrations whilst also being that second line of defence solving all technical product enquiries.Stakeholder Juggler: Balancing conflicting requirements is your circus act. Keep everyone aligned!Process Ninja: Slice through inefficiencies and chop down red tape like a pro. Your motto? "Let's make it faster, better, and with fewer headaches."Agile Wizard: Use your skills to turn vague ideas into detailed specs in Confluence and Jira.Success Storyteller: Share our victories with tales of product performance.Cross-Functional Party Starter: Bring together our developers, executives, and every expert in between for brainstorming sessions that are equal parts work and fun!What We're Looking For:A detail-oriented doer who can turn chaos into order.Excellent communication skills—you can explain tech to a toddler.Agile aficionado who knows the difference between Scrum and a sandwich.Previous product support, product analyst or BA experience is a must.Knowledge of eCommerce payment products is a bonus.A proactive team player who doesn't mind getting their hands dirty.Why Worldline?At Worldline NZ, we understand that what matters to one person might not matter to another, so we've crafted a buffet of benefits that caters to everyone!Collaboration & Connection: Enjoy events that celebrate our vibrant hybrid culture.Stunning New Office: Our purpose-built space in the heart of Auckland CBD comes with harbour views, an onsite bar and coffee shop, a gym, and all the top-notch tech you could dream of.Pick n Mix Benefits: Our employee benefits package lets you spend on what tickles your fancy—whether it's wellness perks or fun experiences!On-Site Massage: Enjoy some well-deserved time out with our subsidized massage service.KiwiSaver Contribution: We've got your future covered with our KiwiSaver superannuation contribution.Recognition & Rewards: We believe in celebrating success!We're proud to have been awarded the Top Employer Award and Great Place to Work for 2023/24, as well as Small Workplace of the Year at the HeadFit Awards. We even snagged a finalist spot at the HRNZ Awards for Wellbeing and Innovation.At Worldline NZ, we're committed to being an equal opportunity employer, celebrating diversity and inclusion in the workplace. If you have any health-related needs we should accommodate, just let us know.Join a company that's not just about transactions but about transforming lives—one payment at a time! With us, you'll have the chance to shape the future of payments while enjoying a culture that values creativity, collaboration, and the occasional joke.Ready to dive into payments fun? Apply now, and let's make financial magic together!
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