Process Designer

Details of the offer

Process Designer

Full-time

Engagement type: Permanent - Employee

Department: New Zealand Operations

Job Description
About the role

This role can be located in Auckland or Wellington.

Bluecurrent is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia.

We have an exciting opportunity for a Process Designer to join our supportive and collaborative Metering Products and Services team.

In this role, you will be responsible for the documentation of current 'as is' and 'to be' processes to a set of standard rules and guidelines, named the 'Process Excellence Framework'. This role will be integral to guarantee 'Best in class' process design and enable continuous process improvement through process re-engineering.

Key responsibilities include:

Work alongside operational teams to document current processes, work instructions and provide training.

Assess current processes and propose process improvement through process re-engineering or system change.

Work closely with project teams to understand project objectives and assist business readiness and change management activities in whatever capacity is required.

Work flexibly across varied complex topics, business units and stakeholders to re-engineer the Operational processes and associated artefacts.

Work closely with other process designers to ensure consistent, accurate robust processes across the Process Excellence Framework.

Propose feedback and improvement into the successful evolution and implementation of the Process Excellence Framework.

Who we are looking for

To be successful in this role you will ideally have a strong industry background in electricity or gas metering. You are proficient in process mapping, designing and business process reengineering. Your knowledge and experience of change management principles, methodologies and tools will be vital. Additionally, you will have:

Lean Six Sigma yellow belt or above.

Effective meeting facilitation and communication skills.

Excellent active listening skills.

Problem solving and root cause analysis skills.

Strong interpersonal skills demonstrated through the ability to achieve outcomes.

Collaborative worker in a cross-functional environment.

About Us

Bluecurrent was formed in 2023 after a joint venture between Vector and QIC was established. With more than 15 years' experience behind us, we are a new company with strong foundations and ambitious goals.

It's a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide.

Bluecurrent's team is made up of people with diverse skills, values, backgrounds and experiences.

We respect people's differences, including gender, ethnicity, disability, age, sexual orientation, race and religion.

Our values reflect how we do things together and for our customers:

Collaborate – we are a tight-knit group that works best when we work together.

Innovate – we are stepping up to solve challenges in new ways.

Deliver – what we say we do. It's what we've always done and always will do.

Additional information

As we continue to grow, there are many future career pathways for our people.

We offer:

Opportunities for career progression.

A fun and collaborative environment.

Hybrid working.

Potential for flexible work hours.

Health and wellbeing support.

Subsidised life and income protection insurance.

An annual wellbeing grant.

Study support.

If you require assistance or accessibility support from us during the application and selection process, please call us on 09 978 7792.

As part of the recruitment process, if we progress with your application, we will complete background and pre-employment checks, such as drug and alcohol assessments, reference checks, immigration checks, criminal background checks, qualification checks, and additional checks required for the role.

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Nominal Salary: To be agreed

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