Imagine spending your working day talking to customers, providing top notch service and having fun along the way? If you're a confident and friendly person, collect your rewards and join this fantastic team! We are looking for five customer service superstars to work in our exciting team located on the main gaming floor.
The role:
As a Premier Rewards Host, you'll be:
The ambassador of SkyCity! Meeting & greeting our wonderful customers when they enter our precinct.
Assisting with customer queries - directions, recommendations etc.
Hosting at our desks on the main gaming floor.
Getting involved in the daily bingo, coat check & premier rewards memberships.
Ensuring all our guests have a fantastic time and an unforgettable experience!
You:
This will suit you if you are:
Fun and outgoing with tons of energy.
Vivacious by nature, you'll love spending your day talking to our customers and promoting our loyalty programme.
Reliable, flexible, and versatile.
You have impeccable dress standards, cohesive teamwork, and outstanding service levels.
You really are a superstar!
The ability to speak multiple languages, particularly Mandarin/Cantonese, would be fantastic!
The must-have's:
You'll need to be at least 20 years of age to work in our Casino and have the flexibility to work across different shifts. We currently have opportunities working across our 24/7 operation, but strong availability to pick up a number of shifts per week would be advantageous.
About us:
We've got heaps of benefits to keep you going, think $2.50 meals, cheap parking, free medical insurance, free entry to the Sky Tower for yourself and a 'plus one' whenever you like! If that's not enough to float your boat, we've got amazing development opportunities within the company, fun activities throughout the year, and the chance to make magic being part of the home of entertainment! Come on, get involved and make your mark at SkyCity!
At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.
SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.
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