About the RoleWe are seeking an experienced and dedicated Practice Manager to join our team at Talking Cure Ltd in Napier, Hawkes Bay on a part-time basis.
As Practice Manager, you will play a crucial role in ensuring the smooth and efficient running of our practice, overseeing the day-to-day operations and providing strategic leadership to support the overall objectives of the business.What You'll Be DoingOversee and manage all administrative and operational aspects of the practice, including staff scheduling, monitoring of key performance measures, client booking and communication, and supporting the Directors in leading the business.Develop and implement policies and procedures to optimize practice workflows and improve patient experience.Liaise with healthcare professionals, manage patient bookings and enquiries, and ensure high levels of customer service.Analyze practice performance data and identify opportunities for growth and improvement.Manage and develop the practice's administrative team, providing mentorship and support.Ensure compliance with ACC sensitive claims contract and manage relationship with ACC and our ACC providers.What We're Looking ForMinimum of 5 years' experience in a healthcare practice management or similar role.Strong organizational and leadership skills, with the ability to multitask and prioritize effectively.Excellent communication and interpersonal skills, with the ability to liaise with healthcare professionals, patients, and staff.Proficient in the use of practice management software and other relevant IT systems.Knowledge of healthcare regulations and ideally of the ACC framework, policies, and medico-legal experience.A passion for delivering exceptional patient care and improving practice efficiency.What We OfferAt Talking Cure Ltd, we are committed to providing a supportive and rewarding work environment for our employees.
In addition to a competitive salary, we offer a range of benefits, including:Flexible work arrangements to support work-life balance.Ongoing professional development and training opportunities.A collaborative and innovative team culture that values employee contributions.About UsTalking Cure Ltd is a leading provider of psychological and psychotherapeutic services in the Hawkes Bay region.
We are an ACC sensitive claims supplier and offer predominantly trauma-focused therapy to ACC clients.
In addition, we provide psychotherapeutic services to private clients and treatment for a wide range of mental health concerns.We are a small business operating in Napier in an outpatient setting.
We are currently expanding towards larger projects aiming to become a major provider for quality mental health treatments in the region.If you are interested in this opportunity and believe you have the skills and experience to excel as our Practice Manager, we encourage you to apply now.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a practice manager?Do you have experience in administration?
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