At One New Zealand, our purpose is to unlock the magic of technology to create an awesome Aotearoa. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders.
We are delighted to announce that we have been awarded a #2 ranking in Randstad's Most Attractive Employers in New Zealand within the IT and telecommunications sectors as well as being nominated as finalists for the 2023 Retail Employer of the Year Award.
We are also proudly Rainbow Tick certified and champion diversity of thought, perspective and background. We offer a friendly and open environment with leading flexible working practices that help people maintain a personal and professional balance that works for them and their whanau.
Your role is crucial in driving the development and implementation of top-tier Project Management practices, standards, and guidelines. This ensures One New Zealand's delivery offerings to enterprise accounts shine, bolstering our position as a cutting-edge solutions provider. With a focus on achieving excellence in customer implementation and delivery, you will work closely with Technology teams, Service Architects, and Product Owners to develop and align project delivery processes with product deployment requirements.
As a Practice Lead for Enterprise Customers, you will actively engage with Enterprise Account teams to understand the sales pipeline for efficient resource planning. Your significant contributions to the statement of work process will be vital in project delivery. Additionally, you will empower Account Managers by promoting the value and sale of delivery services through expert consultation and clear insights on product-related project services. Implementing effective resource management processes is key to ensuring the right people with the right skills are assigned to relevant projects.
As a leader, you will manage One New Zealand's customer-facing Project Managers and Delivery Leads who support our most complex customers. Ensuring your team's skills and capabilities are optimized for the tasks at hand will be a top priority, focusing on resource planning and meeting target metrics. You will also ensure that the high standards established within the practice are consistently applied across all Project Delivery groups and portfolios. Supporting the strategic roadmap for delivery, addressing environmental or service risks, and implementing continuous service improvement programs will help maintain effective quality assurance standards.
Ko to mahi – what you'll doSupport the Head of Project Delivery to lead and develop a Customer Obsessed and high performing team, responsible for delivery of large Enterprise Customer Projects. Build and foster an environment that inspires, aligns and motivates.Set and maintain standards for best-in-class project delivery for One New Zealand.Actively participate and contribute to the creation, management, and ongoing improvement of Project delivery capability and strategy.Own and foster the primary relationships with key stakeholders (including Product Owners) to ensure full end to end product delivery lifecycle processes are in place.The primary escalation point to address personnel issues both internally and with the customer.Contribute to and maintain methodology for One NZ product delivery, ensuring an understanding of commercial requirements, and contract obligations and that these are met.Na tou rourou - what you'll bringStrong people leadership expertise.Excellent relationship management skills at all levels of seniority.Proven experience in management of service, project and/or operational delivery teams.Able to provide subject matter expert consultation on project delivery to customers and team members.Exposure to and understanding of the One NZ suite of Enterprise solutions.Expertise in Project delivery methodologies.Proven successful people leadership experience.Tertiary Qualification or at least 7 years telco experience in a project delivery role, preferably with experience dealing with large Enterprise and Public Sector customers.At One New Zealand, we have a clear purpose to unlock the magic of technology to create an awesome Aotearoa. We've got Heart, showing up as our best selves in every situation. We have the Grit to deliver a radically better world for our customers. We embrace the Freedom to shape the future, creating a more progressive, more inclusive Aotearoa.
Joining the One New Zealand whanau will stretch you, challenge you and provide opportunities you've been seeking to expand your career. You'll engage in unique workplace experiences, be exposed to exciting and innovative technology, and gain opportunities for learning beyond Aotearoa.
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