Portfolio Head - Merchant Payments

Details of the offer

We're seeking a strategic leader to drive the direction and objectives of our Merchant Payments portfolio. In this key leadership role, you'll shape a competitive and customer-focused product suite, develop and deliver an effective roadmap, and lead a high-performing team of product professionals.
You'll collaborate across Westpac and the wider industry, balancing customer needs, commercial goals, and risk management while role modelling excellence in product management. This is your opportunity to drive transformation, champion innovation, and foster a culture of high performance.
If you're ready to lead, influence, and deliver meaningful outcomes, we want to hear from you. Join us at Westpac NZ and be part of a team driving progress for our customers, our people, and our business.
Na tau rourou | What will you bring?
Significant acquiring, cards, or transaction banking experience, either as a product professional or banker.
Product management experience within financial services.
Experience leading across a value chain, including driving a high-performance culture for your direct team (within financial services).
Demonstrated experience improving NPS, commercial, risk and people outcomes, including through data driven insights.
Strategy, risk, or product governance experience.
High levels of commercial acumen, leadership capability and delivery focus demonstrated through measurable results.
Immersing yourself in a supportive team environment, and receive some of the best banking, and lifestyle benefits in the market along with:
4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best.
Additional purchased leave options up to 4 weeks per year.
Banking benefits, insurance discounts and superannuation scheme.
Career growth – we promote internal capability; we have programmes that recognise star performers.
Generous parental leave – and top up government paid parental leave.
School holiday subsidy - help you balance work and family during school holiday.
2 Volunteer days per year.
Ko matou tenei | Our Organisation
At Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we've been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we're lucky enough to have walk through our doors every day. The giant 'W' on our building doesn't just stand for Westpac – it says, double you. We're a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We're recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they'll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

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Nominal Salary: To be agreed

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