Due to our growth and further expansion plans, we are ready to welcome the next superstar to our Travel Tribe. This is a brand-new senior role within the business and would suit an awesome human who is ready to help make it their own and let their passion for developing people shine.If you are looking for your next challenge with rewarding leadership responsibilities in a well-established travel agency, where you have the chance to really focus on the quality of your work and genuinely making a difference then this exciting opportunity is a must read!Here at First Light Travel we show up each day to our centrally located plant filled office, dedicated to our mission to seamlessly create out of the ordinary experiences for those who dare to dream. We pride ourselves in consistently evolving by continuously investing in people, product and place. We believe everyone deserves to be enriched by travel on an individual and sustainable scale. This coupled with our aspiration to be the most trusted agency for travel to the South Pacific means that we are currently on the lookout for a dedicated individual who wants to help us lead the way on this journey.Our dynamic culture makes it easy to love your work. We understand that you might not want to just take our word for it so here are some insider experiences from a few of our current managers who you will be working closely alongside: "Having fallen in love with all things travel as a tourist myself, combined with my passion for sharing our beautiful part of the world is what led me to find the role I thrive in today. I started my professional career in Inbound Tourism, then moved to Account Management and Sales in different sectors which helped me realise just how amazing the tourism industry is, so I opted to re-join with First Light Travel and have not looked back. The dynamic, supportive and fast-paced environment that is dedicated to providing a five-star experience and memories to last a lifetime is truly a place where you actually want to be rather than have to be. You can expect support alongside the rein to be able to make the role your own and develop with the business. If you are an ambitious natural born leader and are energised by encouraging others to be their best in their roles too then I highly recommend you apply today!"Emma, Partnerships Manager"Coming from a diverse professional background, with experience teaching English as a second language, coaching figure skating, and doing office administration, I decided it was time to move into an industry I am more passionate about. Therefore, I decided to complete my Master's degree in Tourism Management – this landed directly over the pandemic, so I wasn't sure what to expect of the future. If you asked me where I thought I would be after completing my degree, I never would have guessed I would be in the inbound sector with First Light Travel, but I have been so lucky! This role has given me the opportunity to learn heaps about inbound tourism and has contributed significantly to my personal and professional development. As part of a rapidly growing company, you really have the support to grow with it and establish your career. Being a part of a locally owned company that so thoroughly aligns with my values – particularly in relation to sustainable tourism development – has been incredible and has given me the opportunity to not only work with an excellent and diverse team, but also develop knowledge and skills directly related to my interests within the industry. You can't go wrong joining the First Light Travel team!"Danielle, Travel Designer – Sustainability ManagerWhat you will be doing to kick-start:In a nut-shell - assisting and supporting the current leadership and wider team to achieve great things whilst you learn the ropes by:• Shadowing all areas of the business to gain a solid grasp of who we are and what we do• Helping problem solve with a fresh perspective as challenges arise• Suggest improvements to systems/procedures to help ensure deadlines are met• Completing the tasks actioned by your team so you can better understand and empathiseWhat you will be doing once you have the hang of things:• Supporting the CEO to help ensure key objectives are successfully reached and on time• Providing inspiring leadership to the management team and their direct reports• Driving and managing performance in a supportive and motivating way • Proactively meeting monthly and yearly sales targets• Ensuring the designated area of the business you are responsible for is running optimally• Working alongside the Partnerships Manager to help streamline the business as a whole• Managing your own working day by prioritising effectively • Delegating where appropriate to your direct reports• Developing new areas of the business as we growWhat you need to bring to the table to be successful:• Previous leadership/management experience driving performance with proven results• A good level of self-awareness with an active approach to being amazing to work with • Determination to succeed, learn and upskill• Willingness to work from our Queenstown office on occasion • Impeccable attention to detail • Proven time-management skills and/or the ability to meet KPIs• The capacity to focus on solutions, not problems• Excellent written and verbal communication skills • The strength to own your successes and openly accept your shortcomings• The aptitude to recognise and accept the pace in which evolution occurs • Both self-motivation and the capability to be a team playerWhat you get in return:• Full-time salaried role based on a 40 hour week• Performance based bonuses and incentives• A great team to work with and learn from• Full in-house training and personal development• Regular team treats such as fruit, smoothies, Nespresso and No Ugly • Outdoor adventure benefits from our sister companies such as the chance to learn to dive • Access to exclusive industry opportunities for unique experiences and accommodationApplicants for this position must currently have NZ residency or a valid NZ work visa.To apply, please submit both your CV and a cover letter which clearly explains why you want this opportunity and why you think you have what it takes to be our very next superstar! We look forward to hearing from you :-) Your application will include the following questions: How many years' experience do you have as a Performance Manager? Which of the following statements best describes your right to work in New Zealand? What's your expected annual base salary? How much notice are you required to give your current employer? Report this job advert Don't provide your bank or credit card details when applying for jobs. What can I earn as a Performance Manager
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