Salary: Between $80,026 and $84,491 per annum depending on experience
Fixed term until August 2025 1.0FTE (40 hours per week) Health New Zealand | Te Whatu Ora is dedicated to serving all New Zealanders, grounded in the principles of Te Tiriti o Waitangi. Through integration and collaboration, we're building a health system focused on partnership, equity, sustainability, whanau-centred care, and excellence.
About the Role This role will lead the Patient Enquiries/Interpreter services to provide confidential advice, support, and information on health service-related matters, acting as a point of contact for patients' families/whanau and carers, to support the coordination of Interpreter coordinators.
Responsibilities Coordinate and facilitate appropriate information release to patients, ACC, police, and external agencies within the Privacy Code and other relevant legislation. Ensure recruitment and training expenditure stays within budget. Develop and maintain effective working relationships with internal and external stakeholders. Ensure all day-to-day management and administration requirements are undertaken in a timely and effective manner. Deal with requests for information from patients, the police, and other agencies. Ensure all policies and procedures are being followed. About the Team/Service/Location Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in our services and aim to improve, promote, and protect the health of our region.
About You Our ideal candidate will have a strong background in administration, excellent communication skills, and attention to detail. You must be comfortable interacting with a variety of people at all levels and managing multiple issues simultaneously.
Ideally, you will also bring the following skills and experience:
Three or more years of previous experience in a busy administrator role. A certificate in Business Administration level 4 or equivalent. Experience working in a multicultural work environment. Experience managing resources, including people and finances. Strong written and verbal communication skills. Well organized, with good attention to detail. Ability to motivate staff to deliver and meet organizational goals. Competency with te ao Maori, tikanga, and te reo Maori or a commitment to starting your journey and taking ownership of your learning and growth. Experience in projects/initiatives that give effect to Te Tiriti principles and frameworks, particularly in healthcare settings. Our Commitment to Equity, Diversity, and Inclusion We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community, or mahi aroha (volunteering), we encourage you to apply and share your story with us in your cover letter. We particularly welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities. Salary Range This role is covered by the terms and conditions of the PSA South Island Clerical Multi-Employer Collective Agreement, and the salary will be in accordance with the National Health Administration Workers Pay Scale, Band 7 between $80,026 and $84,491 p.a. depending on relevant experience.
How to Apply To view the position description and/or apply for the role please click "apply now." All applications must be submitted through our online careers portal before 11:59pm on 12 January 2025. If you have any questions about the role, please contact Mikayla Hamilton at ******.
Please note, we will be reviewing applications as received and may proceed with the recruitment process before the closing date of this advert.
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