Supporting a UK-wide network of over 5,000 local, expert technology providers, Giacom makes it really simple for technology resellers and MSPs to access everything they need to create brilliant technology solutions for UK businesses.Due to significant investment, we are recruiting for a Partner Manager, to manage some of our highest value partners.The Partner Manager is responsible for controlling our network performance by maintaining our customer base, working closely with our Business Partners, reducing the loss of customers, increasing account growth, upgrades and processing additional funding requests for our Mobile accounts across the O2, Vodafone and EE networks.What you'll be doingCarry out proactive outbound partner telesales campaigns on behalf of GiacomCross sell / up sell all network billed products via business partners by helping them identify opportunities within their existing base in order to drive new businessIncrease run rate business from existing partners, convert dormant partners into active partners and fully qualify new prospectsMeet set revenue, churn and product penetration targetsIdentification and escalation of opportunities to sell further products to external BDM & product specialistsResponsible for keeping churn to a minimumWork within the documented sales and marketing guidelines to ensure best practice at all timesWork towards set targets, KPI's, goals and objectivesSchedule and action all tasks to completion within specified timescales whilst ensuring all systems are kept fully updated for each action and point of customer contactExperience & SkillsExperience of working in mobile, especially within Channel.Excellent communication skillsAbility to communicate well with Partners at multiple levels with good verbal, written and presentation skillsAbility to galvanize internal resources to assist in achievement of sales targetsTenacious, enthusiastic and passionate.Self sufficient / self motivatedHigh work rateGood attention to detail, especially whilst multi-tasking.What's in it for you?Investment in your future career with a variety of learning and development opportunities.No dress code - embrace the freedom to bring your whole self to work.25 days annual leave, plus bank holidays. You'll even get your birthday off, too!A pension plan for your future.Complimentary refreshments in all our offices.For a comprehensive list of all our benefits, click here.Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.
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