We are seeking a highly motivated and dedicated individual to join a well-established dermatology clinic in Herne Bay.
This part-time, permanent position, working 3 days per week, starts in January 2025, offering an exciting opportunity to contribute to the smooth operation of a well-respected practice while providing exceptional support to both clients and staff.
About the Role: As a Receptionist, you will play a key role in ensuring the clinic's daily operations run smoothly. You will provide a welcoming environment for clients and ensure the team are well-supported in both administrative and operational tasks. Your responsibilities will include:
Managing the front reception in a professional, client-focused manner, ensuring a warm and efficient experience for all visitors.Answering phone calls, managing appointments, and addressing client queries.Providing administrative support to the Directors, including diary management, preparing reports and presentations, and handling general correspondence.Maintaining accurate client records and ensuring systems are kept up to date.Overseeing the practice's financial administration, including client billing, payment reconciliation, and managing accounts.Assisting with housekeeping duties to maintain a clean and organized clinic environment.Upholding the practice's reputation through professional communication and exceptional customer service.About You: You will have a strong customer service orientation and exceptional organizational skills. You should be proactive, adaptable, and able to manage a variety of tasks with a high level of attention to detail.
Minimum of 3 years' experience in a related role, with at least 1 year using Medtech or similar practice management software (experience using Medtech is essential for this role).Knowledge of medical terminology.Previous experience in a dermatology or healthcare environment.Strong verbal and written communication skills.Excellent attention to detail and time management skills.Ability to manage multiple tasks efficiently, while ensuring deadlines are met.Experience handling financial administration and client billing.Positive, client-oriented attitude with a passion for providing exceptional customer service.Intermediate computer skills, including Microsoft Word, Excel, and Outlook.Personal Attributes: Ability to remain calm under pressure.Strong initiative and problem-solving skills.Commercial acumen and a "can-do" attitude.Professional appearance and strong interpersonal skills.High level of energy and resilience.If this sounds like the right fit for you and you are ready for a new opportunity in January 2025 then apply today and become an integral part of this awesome team!
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