Position: Part Time Customer Service - Shopping Mall Division: Source HR & Recruitment Job Type: Temp Location: Auckland - East Ref#: JM369 Posted: 8 October 2024 Close off: 8 November 2024 Part-Time Customer Service Role at Shopping Mall Location: Botany Pay Rate: $25 per hour Availability: Fridays, weekends, and on-call as needed About the Role: We are seeking a friendly and proactive Customer Service Representative to provide exceptional support at our client's shopping mall. You will be the first point of contact for customer enquiries and will play a key role in ensuring a positive shopping experience. This includes resolving issues, providing information, and going above and beyond to meet customer needs. Key Responsibilities: Responding to customer emails and phone enquiries Handling cash, processing banking, and end-of-day closing Assisting the marketing team with promotional campaigns and displays Managing lost and found items (including lost children) Helping customers with mobility equipment hire Who We're Looking For: We are looking for someone who understands the importance of excellent customer service and is confident in delivering it. You will have great verbal and written communication skills, a calm demeanour under pressure, and a passion for working as part of a team to create a memorable customer experience. Key Skills and Experience: Previous experience in customer service, retail, or hospitality Strong communication skills (both written and verbal) Proficiency with computers and administrative tasks Data entry and Excel experience is a plus Flexibility to work additional hours when needed Why This Role? This part-time position offers flexibility and could be ideal for someone semi-retired or seeking part-time work. You must be available on Fridays, weekends, and be comfortable being on call. #J-18808-Ljbffr