Organising Call Centre Coordinator
Te Whanganui-a-tara | Wellington
16 hours a week
Permanent
From $70,610 (pro-rated) or $36.20 per hour
Purpose-driven work | Matching Kiwisaver up to 6.5%
Health Insurance reimbursement scheme
26 days annual leave | Work time to study Te Reo Maori
Allowance for Te Reo Maori fluency | Supportive internal network
About the role
NZEI Te Riu Roa is looking for an Organising Call Centre (OCC) Coordinator to join our team in the New Year.
You will report to our Lead Digital Organiser and your role will include:
Liaison between the OCC and Digital Lead OrganiserCoordinate the OCC team fostering a positive and motivated work environmentDevelop and deliver training for the team to enhance skillsReporting on analytics and insights gathered by the teamProviding the communications team with strong social input to any communications workSkills and experience
• Confidence to speak with multiple people over the phone every shift
• Friendly and professional telephone manner
• Working effectively in a team
• An interest in publicly-funded education, commitment to Te Tiriti, unionism and social justice
• Demonstrated ability to work flexibly in a team situation, ensuring that a collaborative environment is in play.
NZEI Te Riu Roa is committed to honouring and giving effect to Te Tiriti o Waitangi.
We particularly welcome applications from people with experience in te reo and tikanga Maori.
Who are we?
NZEI Te Riu Roa is an organising and campaign-based union of members who work together locally and nationally to achieve the best possible education system for tamariki and the people who work in it.
Together we take a strategic approach to achieving members' aims, including the protection and promotion of the industrial and professional interests of members.
How to apply
We want to hear why you want to work for NZEI Te Riu Roa in a cover letter that accompanies your CV.
We cannot review applications without a cover letter.
Applications must be made here.
We will get in touch with you if you are shortlisted for this role.
If you have any questions, please contact ******
Applications close at 5pm Wednesday 22 January 2025.
Applications will be reviewed and may be shortlisted and interviewed prior to this time.
NZEI Te Riu Roa welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, religions, and disabilities/abilities.
An expectation of this role is to actively support and promote our diversity and inclusion principles.
We want NZEI Te Riu Roa to be a place where you can bring your whole self to work.
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